Accident in Tesco

[justjohn]

My wife recently slipped on a piece of fruit in Tesco and broke her arm. We're not compensation type people, but in view of the pain and the inconvenience (at least six weeks with her right arm in plaster) she thinks she should be able to claim something.

Tesco have offered an independent service to deal with this.

Does anyone have experience of this please?

[geared]

Chances are it had just been dropped and left by some lazy customer right before you got there.

Tesco might not bother fighting the case, or they might take you to court and force you to prove it was their negligence - which is very unlikely you can do.

 

I'd imagine they're very wise to people claiming compo for falling over in their store, because it's such an easy trick to pull.

[ll49]

As your wife isn’t a child surely she’s capable of looking out for herself and her own safety everyday, the fact she slipped is her own fault. There are hundreds of people walking around supermarkets all the time so like previous posts have said it’s likely it had just been dropped by another customer, and Tesco or any other supermarket can’t be expected to see every single thing every single second, it’s our own responsibility to take care. I hate the entitled state we’re becoming, take responsibility for your own actions and stop expecting other people to take the blame. There’s no wonder every single insurance policy we have nowadays is so damn high!

[mickey finn]

Go for it.

[dutch]

Every little helps

[Top Cats Hat]

We're not compensation type people, but in view of the pain and the inconvenience (at least six weeks with her right arm in plaster) she thinks she should be able to claim something.

 

That's not how UK law works.

 

Her ability to 'claim something' depends on being able to demonstrate that Tescos were responsible for those injuries, not how bad those injuries are. The injuries themselves will then play a part in determining the damages awarded.

[ANGELFIRE1]

Every little helps

 

Said the old lady as she tinkled into the sea.

 

Angel1.

[andysm]

Supermarkets have a duty of care to their customers. If you want to take this further speak to a solicitor, do not take 'advice' from an internet forum.

[apelike]

As your wife isn’t a child surely she’s capable of looking out for herself and her own safety everyday, the fact she slipped is her own fault.

 

Of course its not her fault, it is the responsibility of Tesco as she is under their care all the time she is in the store. Its one of the reasons they take out Public Liability Insurance to cover being sued for accidents or damage to the public.

 

But to answer the OP.. if Tesco are offering an independent service then find out who it is first and do some checking. If you are not satisfied then go see a solicitor.

[Waldo]

That's not how UK law works.

 

Her ability to 'claim something' depends on being able to demonstrate that Tescos were responsible for those injuries, not how bad those injuries are. The injuries themselves will then play a part in determining the damages awarded.

 

I'm sure that's true; but perhaps the severity of injuries is a factor in the OP's decision to pursue a claim. Maybe that's what he means?