I'm not shopping at Cole Brothers any more

[cgksheff]

People who don't know that it isn't Cole Brothers any more don't deserve to be served in there anyway!!!

[Phanerothyme]

Originally posted by cgksheff

People who don't know that it isn't Cole Brothers any more don't deserve to be served in there anyway!!!

 

It may be spelled "John Lewis" but it pronounced "Coles"

 

In the same way it is spelled "Snickers" and pronounced "Marathon"

 

Like "starburst" is in fact pronounced "Opal Fruits".

 

English is not the most logical language - ghoti and chips anyone?

[nick2]

Originally posted by cgksheff

People who don't know that it isn't Cole Brothers any more don't deserve to be served in there anyway!!!

 

If I said "John Lewis" people wouldn't know which one I was refering to.

[StarSparkle]

Originally posted by cgksheff

People who don't know that it isn't Cole Brothers any more don't deserve to be served in there anyway!!!

 

I think you'll find it is called Coles; it always has been called Coles; and it always will be called Coles

 

StarSparkle

[pattricia]

Originally posted by StarSparkle

I think you'll find it is called Coles; it always has been called Coles; and it always will be called Coles

 

StarSparkle

I definitely thought it was now John Lewis Partnership.Thats over the door isnt it ? Whatever, you were treated crap !I agree with everyone that Pensioners should shop in the week.That is a very busy department, I have been in myself on a Saturday,not to buy,just to look.But I see a lot of thirty somethings shopping and you just know that Saturday is the only time they can do it. If that had happened to me I would have asked that assistant if I could see the Manager IMMEDIATELY . Youve got to complain there and then.And shout loud at the top of your voice.

[wendygs]

I wish you every joy with your complaint and dont think it will get you anywhere.

 

Quite frankly what passes for a Customer Services Department leaves all to be desired. It incorporates all of the worst practice principles one can find in any organisation's first line of defence and is no better than the City Council.

 

Their Computer Department Manager recently told me their PDAs were rubbish AND THEN TOLD ME NOT TO BUY IT!!!!!!!!!!! Too bad he didnt say that before I bought a duff, defective IBM from them to thank a professional contact in 1999. What a tin crate that was; their mishandling of the entire problem is a saga in its own right.

[1Man&hisBMW]

Got nowt against the old folk (come on you expect them in Coles), but being pushed in-front of like that... no thanks. Would have given the old dear a piece of my mind, I wouldn't asked to be excused for the increased use and volume of my 'French' either if she didn't have batteries in her hearing aid. Gone there to buy a laptop? How about some manners first...! These old people!

[ReginaldD]

Commercial decision no doubt! You can't afford CD's so rely on one of these New IPOD gadgets. You want to spend a couple of hundred quid with no profit margin worth mentioning, and Mrs Chomondley Warner wants to spend a grand on a Laptop.

so to the back of the Q U go.

[Strix]

Originally posted by StarSparkle

I think you'll find it is called Coles; it always has been called Coles; and it always will be called Coles

 

StarSparkle

And the best bit is......... anybody know where 'Coles Corner' is? :hihi:

[Strix]

Originally posted by wendygs

I wish you every joy with your complaint and dont think it will get you anywhere.

 

Quite frankly what passes for a Customer Services Department leaves all to be desired. It incorporates all of the worst practice principles one can find in any organisation's first line of defence and is no better than the City Council.

 

Their Computer Department Manager recently told me their PDAs were rubbish AND THEN TOLD ME NOT TO BUY IT!!!!!!!!!!! Too bad he didnt say that before I bought a duff, defective IBM from them to thank a professional contact in 1999. What a tin crate that was; their mishandling of the entire problem is a saga in its own right.

That doesn't sound anything like the Partnership I know. Well didn't - until I came to Sheffield and encountered the Coles that was run by Mr Roberts. Suffice to say, after being lied to by the Audio & TV section manager, bullied (attempted anyway) by a mere assistant of same dept, mis-delivered, then subjected to downright rudeness and refusal to correct these 'mistakes' by Mr R, the then General Manager, I took my complaint back to my account holding branch - Peterborough, and the store where I placed my order - Nottingham, and was dealt with in the manner in which I had originally expected to be - as an ex-partner myself

 

Mr Roberts is no longer the General Manager, and when I sent a hyperlink for another anti-John Lewis thread to the store, they sent a very 'Partnership' e-mail back in apology and reassurance.

 

Nick - complain. I think it was Adrian Smith last time I got in touch with them