Fudbeer Posted August 9, 2022 Share Posted August 9, 2022 Hi Over the last few weeks have been having problems with Sky. Basically the speed is very intermittent and it can take ages to connect to sights but its vert intermittent sometimes its fine. It sometimes comes up with DNS fault. Have tried all the usual things reset the router ect. On tests it show speed is fine when it does connect. Any ideas? thanks in advance. Link to comment Share on other sites More sharing options...
RollingJ Posted August 9, 2022 Share Posted August 9, 2022 Yes - report a fault to SKY. Link to comment Share on other sites More sharing options...
Thirsty Relic Posted August 9, 2022 Share Posted August 9, 2022 That's odd - Virgin are reporting work being carried out in S8 shortly - presumably to fix faults users have regularly reported going back years. I can't understand why both Sky and Virgin are having problems in S8 at the same time though. Link to comment Share on other sites More sharing options...
Guest busdriver1 Posted August 9, 2022 Share Posted August 9, 2022 12 minutes ago, Thirsty Relic said: That's odd - Virgin are reporting work being carried out in S8 shortly - presumably to fix faults users have regularly reported going back years. I can't understand why both Sky and Virgin are having problems in S8 at the same time though. Maybe they use the same cables like most do Link to comment Share on other sites More sharing options...
RollingJ Posted August 9, 2022 Share Posted August 9, 2022 2 hours ago, Thirsty Relic said: That's odd - Virgin are reporting work being carried out in S8 shortly - presumably to fix faults users have regularly reported going back years. I can't understand why both Sky and Virgin are having problems in S8 at the same time though. Most likely @Thirsty Relic- but they are upgrading the whole of their network as well. 2 hours ago, busdriver1 said: Maybe they use the same cables like most do Nope - the Virgin network is their own and totally separate from SKY who use the BT network. Link to comment Share on other sites More sharing options...
HeHasRisen Posted August 9, 2022 Share Posted August 9, 2022 Indeed...I dont live in a Virgin cabled area and I cant get any of their services now, they used to offer a normal fibre product for those not in a cabled area but seems they dont do this anymore. Link to comment Share on other sites More sharing options...
Guest busdriver1 Posted August 9, 2022 Share Posted August 9, 2022 (edited) 5 hours ago, RollingJ said: Nope - the Virgin network is their own and totally separate from SKY who use the BT network. OK just a thought. Edited August 9, 2022 by busdriver1 Link to comment Share on other sites More sharing options...
RollingJ Posted August 9, 2022 Share Posted August 9, 2022 2 minutes ago, busdriver1 said: OK just a thought. No worries, you know more about the PSV industry than I do - always grateful for your useful input - but I've been interested in IT for close on 50 years, so I kind of like to offer advice where I can. as an aside, notice that @Fudbeerhasn't been back. Link to comment Share on other sites More sharing options...
fools Posted August 9, 2022 Share Posted August 9, 2022 (edited) what was the dns fault. You could try changing dns servers temporarily (on router or pc) to rule it out, or use some diagnostic or browser tools to isolate the delay. (if you're not familiar, dns translates a web address (name) into an internet address (number), so it is the initial connection when you try to go to a website.) If you go to the same address a few seconds later, and it is now speedy, it may point to a slow dns server response, as the answer is cached for subsequent visits. Edited August 9, 2022 by fools Link to comment Share on other sites More sharing options...
bassett one Posted August 9, 2022 Share Posted August 9, 2022 my internet is awfull in s8 ,been like it for years Link to comment Share on other sites More sharing options...
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