gene Posted January 7, 2021 Share Posted January 7, 2021 A near neighbour of mine who is isolating due to age and has no car is wanting to get her sister a place near to her as her sister has dementia and needs some care My neighbour cannot use the internet, nor can her sister of course. How do you go on in this instance? She has rung the council but of course recieved no help whatsoever with her problem. Link to comment Share on other sites More sharing options...
Pyrotequila Posted January 7, 2021 Share Posted January 7, 2021 (edited) When you say she cannot use the internet, do you mean that she doesn't know how to, or that she doesn't have access? If she doesn't have access, I'm pretty sure the libraries are staying open during lockdown for exactly that reason; to help people who don't have access at home. Edited January 7, 2021 by Pyrotequila Link to comment Share on other sites More sharing options...
gene Posted January 7, 2021 Author Share Posted January 7, 2021 Both - she is isolating though so cannot go out. Link to comment Share on other sites More sharing options...
andyofborg Posted January 7, 2021 Share Posted January 7, 2021 do you have internet access? can you help? Link to comment Share on other sites More sharing options...
DeZeus Posted January 7, 2021 Share Posted January 7, 2021 The OP post confused me initially as I was thinking it was on a Auction site for Buying Houses, then I realised this was to put bids in for A Council House in another area possibly. Option 1: Get someone to Loan her a Laptop. Option 2: Buy her Or Borrow a PAYG smart Phone Option 3: Do it for her? Link to comment Share on other sites More sharing options...
FIRETHORN1 Posted January 7, 2021 Share Posted January 7, 2021 (edited) The simple fact is that you just can't bid for a property or a change of property these days, without internet access. It's appalling - and totally disenfranchises anyone who doesn't have a computer or a smartphone - or the knowledge or ability to use such new technology. My elderly mum is 82, she is housebound and wheelchair bound and also stone deaf. She has never owned or used a computer and has never owned or used a simple mobile fone - let alone a smartfone. Despite all this, she is quite independent, still has most of her marbles and is still perfectly capable of making her own decisions. Over 2 years ago, we tried to get her rehoused from her unmanageable 3 bedroom family home into a more suitable 1 bedroom flat, but both her Housing Association and Sheff Council told us that the only way to do this would be to register and manage the whole process "online" - or to nominate someone to do it online on her behalf. Myself, my brothers and my sisters-in-law tried to do this for her, but were thwarted and stonewalled at every attempt. Having started this whole rigamarole in July 2018, we finally managed to get our owd lass moved in December 2020. Surely this can't be right? All my mum was trying to do is to give up a lovely 3 bedroom family home - with a large front and back garden - for a modest 1 bedroom old-person's flat. I thought that the Councils and Housing Associations were supposed to be desperate for more family homes? Why do they make it so very difficult for old and disabled people to move and to free-up these properties? Surely they should recognise that not everyone - especially the old and disabled - is able to do this "online"? Doing it all via new technology is fine for those who are capable, but the old-fashioned alternatives, like home visits and letters in the post should surely still be an option for those without the access to the world of modern technology? Oooh - sorry to ramble on - but this is a massive bugbear to me! Edited January 7, 2021 by FIRETHORN1 typos Link to comment Share on other sites More sharing options...
alarmingmark Posted January 7, 2021 Share Posted January 7, 2021 Totally agree with above ....age discrimination at the least .... Link to comment Share on other sites More sharing options...
gene Posted January 7, 2021 Author Share Posted January 7, 2021 I cannot help as we are both shielding too so I cannot mix and I have enough on my plate at the moment. She has a phone but struggles with that and yes there should be help for older people who need it like that. I know the internet is a wonderful thing but not for everyone who is older. Thank you all Link to comment Share on other sites More sharing options...
Anna B Posted January 8, 2021 Share Posted January 8, 2021 3 hours ago, alarmingmark said: Totally agree with above ....age discrimination at the least .... I agree too. This is a much bigger problem than people imagine, and it's not just old people who have the problem. Home schooling in the pandemic has shown up how many youngsters are without adequate access to the internet. Link to comment Share on other sites More sharing options...
bassett one Posted January 8, 2021 Share Posted January 8, 2021 they set on loads of workers at huge costs,to cover this,as a ex tara sec,SCC,set on council workers ,to work in the community to sort out problems,like this and to visit every home at least once per year,but most refused and they realised they couldnt do it,so as they are employed they said they could visit anyhome that wanted help,but expect they are furloughed at the moment. Link to comment Share on other sites More sharing options...
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