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Decathlon Sheffield - customer service / bike maintainence


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Have you bought a bike from Decathlon recently, what was the customer service like and what is their standard of bike maintenance ? I am looking at the B'Twin Ultra 900 £1599.99 which they don't have in stock but will apparently obtain for me to look at. This bike has had good recommendations in recent cycling mags.

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If you're asking basic questions like this, you're paying WAY too much for your bike.

 

Take a look at something £500 - £700. After riding that for a year or so you might decide you need to buy something more pricey.

 

Any yes, Decathlon is good value for a £500-ish bike. I can't comment on their servicing, but if you're paying £1600, you should be able to do your own routine maintenance.

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Have you bought a bike from Decathlon recently, what was the customer service like and what is their standard of bike maintenance ? I am looking at the B'Twin Ultra 900 £1599.99 which they don't have in stock but will apparently obtain for me to look at. This bike has had good recommendations in recent cycling mags.

 

Spending that much on a bike i would like it looked after by a specialist shop. Im not knocking Decathlon but thats some serious wedge and they are more a jack of all sports.

 

---------- Post added 15-03-2015 at 23:01 ----------

 

For £1599.99 I'd want them to pedal for me

 

lol. Wheres the fun in that?

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Have you bought a bike from Decathlon recently, what was the customer service like and what is their standard of bike maintenance ? I am looking at the B'Twin Ultra 900 £1599.99 which they don't have in stock but will apparently obtain for me to look at. This bike has had good recommendations in recent cycling mags.

 

Have a look at this bike. Giant make very good frames, and it has an Ultegra groupset, instead of the 105 and it's £100 cheaper!

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Spending that much on a bike i would like it looked after by a specialist shop. Im not knocking Decathlon but thats some serious wedge and they are more a jack of all sports.

 

Looking after a push bike's hardly high tech ... with the possible exception of a sofa, it's the simplest man-made thing you can sit on. A can of WD40 and an adjustable spanner are the only tools you'll need.

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Looking after a push bike's hardly high tech ... with the possible exception of a sofa, it's the simplest man-made thing you can sit on. A can of WD40 and an adjustable spanner are the only tools you'll need.

 

Please don't put WD40 and an adjustable spanner anywhere NEAR a bike. Especially in the price range mentioned which is into the realms of "proper" bikes

 

A small torque wrench and a grounding in the nature of Carbon Fibre, in particular clamping around the material are essential. Where one could hacksaw down a steel fork steerer, even just moving aheadset spacers could cause damage if the stem isn't then clamped with some reinforcement inside such as the star washer

 

I am intrigued as to how Alcoblog intends to precisely adjust hub bearings with a can of harmful grease-attacking solvent and a monkey wrench. Perhaps he believes that cotter pins still have a place on the modern bicycle

 

 

As for Decathlon's servicing, I recently serviced a bike that had been previously serviced by Decathlon and saw nothing amiss. But as it is a chain, I would guess that each branch is different

Edited by Squiggs
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Please don't put WD40 and an adjustable spanner anywhere NEAR a bike. Especially in the price range mentioned which is into the realms of "proper" bikes

 

A small torque wrench and a grounding in the nature of Carbon Fibre, in particular clamping around the material are essential. Where one could hacksaw down a steel fork steerer, even just moving aheadset spacers could cause damage if the stem isn't then clamped with some reinforcement inside such as the star washer

 

I am intrigued as to how Alcoblog intends to precisely adjust hub bearings with a can of harmful grease-attacking solvent and a monkey wrench. Perhaps he believes that cotter pins still have a place on the modern bicycle

 

 

As for Decathlon's servicing, I recently serviced a bike that had been previously serviced by Decathlon and saw nothing amiss. But as it is a chain, I would guess that each branch is different

 

Sealed bearings are the answer to this. Anyone spending daft money on a pedal bike should ensure it has decent bearings before purchase, they're not expensive. Caveat emptor.

Also, a pedal bike chain has links not branches ...

is as close as I can get to a bicycle that may use branches for chain links. :)
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Sealed bearings are the answer to this. Anyone spending daft money on a pedal bike should ensure it has decent bearings before purchase, they're not expensive. Caveat emptor.

Also, a pedal bike chain has links not branches ...

is as close as I can get to a bicycle that may use branches for chain links. :)
have another beer and try again

 

---------- Post added 16-03-2015 at 08:35 ----------

 

For £1599.99 I'd want them to pedal for me
I'm always amazed that lots of folks think £25k is reasonable for a car, and are prepared to pay thousands for satnavs, leather seats etc just so it looks good when they park up at the pub, but seem to think a few hundred quid for a bike is either a waste or a con
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have another beer and try again

 

---------- Post added 16-03-2015 at 08:35 ----------

 

I'm always amazed that lots of folks think £25k is reasonable for a car, and are prepared to pay thousands for satnavs, leather seats etc just so it looks good when they park up at the pub, but seem to think a few hundred quid for a bike is either a waste or a con

 

Yes I often think the same.

 

At the end of the day a couple of grand on a bike can give years of pleasure.

 

Surprises me how many people spend a fortune on a car with its main use being standing in traffic on the daily commute.

 

Other than servicing my bike which cost just under 2k has hardly cost me anything in 10 years and given 100's of hours of enjoyment.

 

When you buy a new car you can lose more than that driving out of the showroom.

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