ECCOnoob   1,052 #13 Posted March 25 28 minutes ago, Vrsaljko said: I could buy all my food and clothes online, but I still want supermarkets and clothes shops to exist. The last time I tried phoning my bank I was on hold for 40 minutes, so just went on my dinner break instead and got it sorted in five minutes. But you had to waste part of your lunch break and spend time physically having to go to a branch to "sort it in 5 minutes".  Whilst a 40 minute waiting on hold is not ideal, I would still prefer to be able to call them at my convenience from the comfort of my home while sat in my PJs. Share this post Link to post Share on other sites Share this content via...
crookesey   636 #14 Posted March 25 7 minutes ago, ECCOnoob said: But you had to waste part of your lunch break and spend time physically having to go to a branch to "sort it in 5 minutes".  Whilst a 40 minute waiting on hold is not ideal, I would still prefer to be able to call them at my convenience from the comfort of my home while sat in my PJs. Another Public Sector employee. 🙄  Share this post Link to post Share on other sites Share this content via...
RollingJ   2,058 #15 Posted March 25 3 minutes ago, crookesey said: Another Public Sector employee. 🙄  Errr - no! Share this post Link to post Share on other sites Share this content via...
crookesey   636 #16 Posted March 25 19 minutes ago, RollingJ said: Errr - no! Why are you answering a reply to ECCOnoob. Share this post Link to post Share on other sites Share this content via...
Vrsaljko   209 #17 Posted March 25 36 minutes ago, ECCOnoob said: But you had to waste part of your lunch break and spend time physically having to go to a branch to "sort it in 5 minutes".  Whilst a 40 minute waiting on hold is not ideal, I would still prefer to be able to call them at my convenience from the comfort of my home while sat in my PJs. I went in person because I often nip to Sainsbury's or Boots for a sandwich anyway and the bank is less than 50 yards from both. It was no bother at all. Share this post Link to post Share on other sites Share this content via...
HeHasRisen   3,412 #18 Posted March 25 4 minutes ago, crookesey said: Why are you answering a reply to ECCOnoob. Because RollingJ knows that Ecconoob works in the legal sector. 1 Share this post Link to post Share on other sites Share this content via...
crookesey   636 #19 Posted March 25 4 minutes ago, HeHasRisen said: Because RollingJ knows that Ecconoob works in the legal sector. I await another poster quoting this post. Share this post Link to post Share on other sites Share this content via...
RollingJ   2,058 #20 Posted March 25 11 minutes ago, crookesey said: Why are you answering a reply to ECCOnoob. It is a public forum - I can answer any post I want to. 1 Share this post Link to post Share on other sites Share this content via...
crookesey   636 #21 Posted March 25 1 minute ago, RollingJ said: It is a public forum - I can answer any post I want to. Fair enough, happy posting. Share this post Link to post Share on other sites Share this content via...
ECCOnoob   1,052 #22 Posted March 25 59 minutes ago, crookesey said: Another Public Sector employee. 🙄  No. I just prefer to enjoy my lunch hour rather than wasting time at a bank when I can do the same transaction much more conveniently from home, at a time  beyond 9-5 or even at the weekend.   Its not 1975 anymore.  Telephone and internet banking exists. 3 Share this post Link to post Share on other sites Share this content via...
Grumpycatweasel   83 #23 Posted March 25 banks need to stay open, if they close a branch that i use, i'll bank with someone else  I don't enjoy using 99% of post offices, the same as I don't use corner shops Share this post Link to post Share on other sites Share this content via...
MJ01   441 #24 Posted March 25 15 minutes ago, Grumpycatweasel said: banks need to stay open, if they close a branch that i use, i'll bank with someone else  I don't enjoy using 99% of post offices, the same as I don't use corner shops So let's say that you bank with Halifax hypothetically & you go to the High Street branch in Sheffield. As it is going to close, presumably you close your account rather than walking to the branch on The Moor 1 Share this post Link to post Share on other sites Share this content via...