rudds1 Posted March 5, 2018 Share Posted March 5, 2018 Had notice that my energy suppliers are putting their prices up so deceided I would switch only to be told I've not spend enough on energy (both on prepayment) so won't let me leave until I pay around £300 anyone else had this sort of problem ? Just to add I'm always in credit on meters Link to comment Share on other sites More sharing options...
apelike Posted March 5, 2018 Share Posted March 5, 2018 Yes, I am also on a prepayment meter for electric with a charge key and have just received a letter this morning about price increases. I have just looked at my account and it states: Statement period: up to 19 July 2017.. £551.46 in Debit Statement period: up to 17 January 2018.. £210.61 Debit Like you I am always in credit but apparently they (Npower) have not been updating the meter with the correct tariffs so the account shows a Debit. They say they will take it from my charge key payments but I have told them they need my permission first and refuse to let them do this. I think I may have to get offgen involved as this is totally unacceptable as like you I cannot change suppliers till this Debit is cleared. The whole idea of pre-payment is so that this does not occur. Link to comment Share on other sites More sharing options...
alchresearch Posted March 6, 2018 Share Posted March 6, 2018 I'm not on prepayment but quarterly billing, despite a fight with British Gas who wanted to do a monthly direct debit for £50 p/m. They insisted it was for my benefit so I wouldn't get an unexpected large pill. I laughed at them and said a few hours of work would pay for any bill. When I submitted my quarterly readings they queried it because they thought I should have used much more and my gas bill was £102. Link to comment Share on other sites More sharing options...
Janus Posted March 30, 2018 Share Posted March 30, 2018 I agree that there is not a lot between them. However, I've just switched to one that puts £50 in your account when you join them, and you get a code to pass on to other people. If they join, both you and them get fifty quid each and on it goes. Pay by monthly DD. You agree* the amount based on what you think you will use. Tariff Electric: 12.17 pence Gas: 2.66 pence. This is cheaper than prev supplier. (If anyone wants the code just PM). Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now