Virginmedia broadband down in Wadsley/Middlewood 15/01/2015

[Grahamfff 10]

Anyone else experiencing problems - Thursday 10am?

[Stranza 10]

My Dad's net is off in S2.

[LumoColor 10]

My ISP for DSL is down with login authentication issues and there are also BT exchange issues all around Sheffield/ South Yorkshire.

 

13/01/2015 04:25

SHEFFIELD (SHEFFIELD, South Yorkshire) [sLSF]

 

Current status: Ongoing

Broadband users connecting via the SHEFFIELD (South Yorkshire) exchange may experience difficulties accessing the Internet.

Supplier engineers are working to resolve this problem.

We regret any inconvenience this may cause.

 

Issue started: 13/01/2015 04:24

Estimated restore time: Currently Unknown

 

Known area codes affected: 01132 01133 01142 01143 01144 01158 01159 01205 01207 01226 01246 01257 01262 01287 01302 01325 01332 01388 01422 01427 01429 01430 01433 01434 01472 01484 01507 01509 01526 01529 01530 01535 01623 01636 01642 01652 01665 01670 01695 01709 01740 01748 01751 01754 01756 01757 01759 01765 01773 01830 01833 01845 01847 01904 01909 019126 019141 019143 019147 019152 019158 01924 01949 01964 01977 LLMY0

[Grahamfff 10]

I've now learned there is a fault with VM cable (I should have specified it was the cable service I was asking about) in my area.

[julado 10]

I'm in Middlewood....and it's down here too.

 

"An engineer is on his way...estimated time that it will be restored is 2.25pm" - or so an automated voice has just told me.

 

The good part about this is that I have now....eventually....been able to sort out how to connect my mobile phone to my PC and am now tethering by the courtesy of THREE.

[No User Name 10]

 

Known area codes affected: 01132 01133 01142 01143

 

Why do BT think the area code for Leeds is 01132/01133 and the area code for Sheffield is 01142/01143.

 

It isn't. No wonder idiots get confused.

[MARGY54 10]

we live near asda chaucer and weve just been able to get broadband now:

[ShefStealth 10]

Why do BT think the area code for Leeds is 01132/01133 and the area code for Sheffield is 01142/01143.

 

It isn't. No wonder idiots get confused.

 

Although to be fair to them, Sheffield's phone numbers all had 2 appended onto the original list when the exchanges went digital and we changed from 0742 to 0114. I thought this was the same sort of thing with Leeds. When we ran out of numbers in the 2 ranges, they started on the 3 numbers i believe initially with things like VoIP numbers, so I guess that this is their way of saying that it affects people both in the 2 and 3 ranges in Sheffield (0114 2xxxxxx and 0114 3xxxxxx) People outside Sheffield seem to automatically append the 2 or 3 on as part of the area code because everyone's landline number here still starts with a 2 or a 3, even though technically it isn't part of the area code but the actual phone number.

[NewBiz 10]

Had their engineer out last week, apparently there's a problem with VM network in Sheffield, expected date to sort it is 4th Feb if I remember rightly. Sadly they haven't told their helpdesk people, so they spent about an hour the day before the engineer came out trying to remotely fix the problem, obviously to no avail.

 

Engineer said would be lucky to get 5 meg in the evenings until sorted, though I'm actually doing a bit better than that. No reduction in charges commensurate with reduced service, naturally.

[Cyclone 10]

There was a specific fault in S6 reported today at 1040ish and finally resolved sometime around 5ish.

[allysum 10]

Post removed

Edited March 25, 2015 by allysum

[chris101 10]

Typical Virgin price increase then poor service.