Zotan Posted October 10, 2014 Share Posted October 10, 2014 Is anybody else having this problem around wordsworth avenue please? Link to comment Share on other sites More sharing options...
ZIPPYZ Posted October 10, 2014 Share Posted October 10, 2014 Apparently there is a major fault in Sheffield, we've been told to expect a fix by 12. Link to comment Share on other sites More sharing options...
Doom Posted October 10, 2014 Share Posted October 10, 2014 I've just tried phoning out from work here in the centre of the Sheffield and I'm having no joy, so it looks like it's throughout the city. We use First Call, although I believe it's through the BT line. Regards Doom Link to comment Share on other sites More sharing options...
Zotan Posted October 10, 2014 Author Share Posted October 10, 2014 Ok thanks for your info everyone. Will check it after work to see if it's resolved. Link to comment Share on other sites More sharing options...
Bomb Posted October 10, 2014 Share Posted October 10, 2014 just looked online yep major fault in Sheffield, try it later if not ring them Link to comment Share on other sites More sharing options...
Mr Bloom Posted October 10, 2014 Share Posted October 10, 2014 I'm livid about this. We pay and rely on Virgin for alarm calls each morning. When we couldn't get a tone to even set the alarm last night on going to bed, (often we're 10 or even 30 minutes messing about because the service isn't working!), we did the online postcode checker which told us there was NO FAULT IN OUR AREA. We went round last night through house, unplugging and resetting all phones, but still nothing. We've phoned a relative with mobiles and asked them to arrange for an engineer to come, and hey presto, we come on here and we find out it's a local fault, and a major one at that. Virgin Media, why bother having an online service checker if you don't update it?! It's obviously just for show! What a pathetic service! Link to comment Share on other sites More sharing options...
taxman Posted October 10, 2014 Share Posted October 10, 2014 Virgin Media, why bother having an online service checker if you don't update it?! It's obviously just for show! What a pathetic service! That has been one of my bugbears for the last two years, the service checker says everything is fine but you ring India only to be told their are upgrades/works/power outages etc in your area. I believe that children are our future. Unless we stop them now. Link to comment Share on other sites More sharing options...
dutch Posted October 10, 2014 Share Posted October 10, 2014 We have had three problems with virgin this month one with TV and internet, second internet only and now this one with the phone. Virgin used to be fine before all this started, lets see how it goes on. Link to comment Share on other sites More sharing options...
sheff71 Posted October 10, 2014 Share Posted October 10, 2014 I'm livid about this. We pay and rely on Virgin for alarm calls each morning. When we couldn't get a tone to even set the alarm last night on going to bed, (often we're 10 or even 30 minutes messing about because the service isn't working!), we did the online postcode checker which told us there was NO FAULT IN OUR AREA. We went round last night through house, unplugging and resetting all phones, but still nothing. We've phoned a relative with mobiles and asked them to arrange for an engineer to come, and hey presto, we come on here and we find out it's a local fault, and a major one at that. Virgin Media, why bother having an online service checker if you don't update it?! It's obviously just for show! What a pathetic service! On the online Service Status, it looks like the fault was reported just after midnight... and they have an estimated fix time of 3pm today...did you look online before midnight? Link to comment Share on other sites More sharing options...
pudforever Posted October 10, 2014 Share Posted October 10, 2014 We're the same. Whole business is down. We've been told we might be able to add a diversion on at 12pm but to expect the phones to be down until around 3pm! Link to comment Share on other sites More sharing options...
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