I am one of the owners of the business so thought it might be worth making a couple of comments. Kungfugerbil - I think you make a very good observation. After our extension we laid the bar & restaurant out differently and it took us a while to realise that it wasn't really working for customers (the best laid plans for mice & men & all that...) Both service and atmosphere suffered. Since the new year we have now moved the restaurant back upstairs so that it is on the same level as the bar, and the new rooms off Paradise Square are just available for functions ( they are great for functions/parties of all types by the way - and free to hire). We've had a lot of positive feedback from customers about the new layout, that it has improved ambience and service, so we will be sticking with it.
Libertarian, thanks for your comments, I'm sorry you had a poor experience, we are not resting on our laurels and we have been aware that recently the food quality and timing has been patchy. We have recently hired a new General Manager - Mike, and also a new Head chef - Nick who along with the rest of the team are very committed to getting the W&P back to it's very best both as a bar and a restaurant.
Malcolm