Minimo Posted March 1, 2014 Share Posted March 1, 2014 Too late I'm afraid, the work was done yesterday. (It had to be or the contract would be void. Oh for the benefit of hindsight) I have today received a breakdown of the costs. Kit-flexible hose-manifold £14.66 O-ring 2.62x9.93 £1.25 Pressure relief valve - Caleffi 312439 £15.41 Labour one hour - 3 £264.00 Labour half hour - 1 £44.00 Total £339.32 includes VAT Well it's done and paid. Another one to chalk up to experience. I shall be looking at the t and c's to see what happens if I opt out now. I see from another thread on here that Keir have got the contract, so perhaps they will be restarting their boiler service contracts. I would be interested to know if any smaller companies offer annual boiler service contracts, and if so on what terms. Link to comment Share on other sites More sharing options...
Micky ET Posted March 1, 2014 Share Posted March 1, 2014 Too late I'm afraid, the work was done yesterday. (It had to be or the contract would be void. Oh for the benefit of hindsight) I have today received a breakdown of the costs. Kit-flexible hose-manifold £14.66 O-ring 2.62x9.93 £1.25 Pressure relief valve - Caleffi 312439 £15.41 Labour one hour - 3 £264.00 Labour half hour - 1 £44.00 Total £339.32 includes VAT Well it's done and paid. Another one to chalk up to experience. I shall be looking at the t and c's to see what happens if I opt out now. I see from another thread on here that Keir have got the contract, so perhaps they will be restarting their boiler service contracts. I would be interested to know if any smaller companies offer annual boiler service contracts, and if so on what terms. That Labour rate is crazy, how on earth can they justify that! no profit yeah right just look at centrica who own them ! Link to comment Share on other sites More sharing options...
Complete-Heat Posted March 1, 2014 Share Posted March 1, 2014 £340 to clean out the flexi to the expansion vessel and add a prv. What on earth has happened to BG...done many of them on worcesters when I worked for them. Its a bit of a tight squeeze but after the first pretty straightforward job. not that often you needed to replace the flexi, just clean out the gunk and replace the o ring. re-pressurise the exp vessel and refit the prv. I could do it in a hour, hour and a half tops. andy Link to comment Share on other sites More sharing options...
Micky ET Posted March 1, 2014 Share Posted March 1, 2014 profiteering Andy, particularly from the elderly ! Link to comment Share on other sites More sharing options...
Complete-Heat Posted March 1, 2014 Share Posted March 1, 2014 If I was you minimo I would complain to the local TSM. (Service manager). I trained and used to work for BG and this is not the way to sell homecare maintenance contracts. When assessing a boiler/heating system any remedial work needed should be told to the customer before signing them up. Then you could choose either to pay BG or get a local engineer to sort out the work and then sign the homecare contract. After the contract is signed if the boiler breaks down the repairs and labour is free covered under homecare. Also a yearly boiler service. For many people homecare is a good deal. I think this BG engineer has taken advantage to hit his bonus and end of month targets. I,ve worked out my charge which would have been £150 max. Link to comment Share on other sites More sharing options...
Minimo Posted March 1, 2014 Share Posted March 1, 2014 Thanks, I'll look into that. I just wasn't given any options, it was have the work done or be refused the contract. In hindsight I should have sent him on his way, but I have signed his forms now and paid up. I'm not sure I have any comeback, other than to protest at the whole carry on, which I have done. I await their response with interest, after which I shall take it further if necessary. I suspect I will just get brushed off, but I'll see. I so wish I had someone to discuss things with before committing myself, but there it is. Link to comment Share on other sites More sharing options...
Devi Posted March 2, 2014 Share Posted March 2, 2014 I can recommend Intergas boilers. I've had them fitted in two houses and they just run without any fuss. The gas bill went down at both my houses too Their selling point is that they have the minimum of moving parts so there's less to go wrong. As for British Gas we had a quote of £4500 to fit a new boiler. The Intergas one cost £2000 including fitting. Link to comment Share on other sites More sharing options...
Minimo Posted March 2, 2014 Share Posted March 2, 2014 I just don't believe it! I put the heating on this morning for a quick blast, only to see the red light flashing. I stopped it by holding it down for a few seconds. Just gone to wash up, light flashing again, only lukewarm water. I have switched the main power switch off, and left a message on the engineer's mobile. I just know he will say it was a pre existing fault, but it wasn't doing it before he got his hands on it. I am proper fed up now. British gas|? I wish I'd never heard of 'em Link to comment Share on other sites More sharing options...
sawheating Posted March 2, 2014 Share Posted March 2, 2014 For free advise give me a call Thank you Scott Link to comment Share on other sites More sharing options...
Minimo Posted March 2, 2014 Share Posted March 2, 2014 Thanks Scott Would you believe it was working ok when the engineer came, we couldn't make it flash. So he has left me his number to call him if it happens again. Once this little lot is sorted I will wash my hands of BG, even if I lose out on what I've paid for the year. Link to comment Share on other sites More sharing options...
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