dondada Posted February 2, 2013 Share Posted February 2, 2013 I live in Abbeydale near Rhythm and Booze. Six power cuts in the last few weeks. Three today. Fed up. Anybody else having bother? Link to comment Share on other sites More sharing options...
lucyalys Posted February 2, 2013 Share Posted February 2, 2013 2 in Millhouses on Tuesday evening. Link to comment Share on other sites More sharing options...
Plain Talker Posted February 2, 2013 Share Posted February 2, 2013 *metaphorically touches wood* I'm a bit higher up, on the cusp of nether edge , and thankfully, nothing here, so far! *phew!* Link to comment Share on other sites More sharing options...
JoanCrawford Posted February 3, 2013 Share Posted February 3, 2013 Yes am not far from you and three yesterday. the first one late morning so I thought great, can't do the laundry or the hoovering, I'll go to town instead, but came back at 6 to another one and a very cold house, managed to cook a pan of pasta when it came back on, then another one around 8.30 for a couple of hours. NO idea why it is happening but it is ruining my weekend. Link to comment Share on other sites More sharing options...
dondada Posted February 3, 2013 Author Share Posted February 3, 2013 Exactly the same as me. We missed the morning one. When reporting the final one, the woman was quite hostile and told me to check their website as it gave more detail about what an 'intermittent' fault was (not that I was going to use up the juice on my phone on that). I told her that a) I understood what the word 'intermittent' meant and b) nobody had told me that it was; poor dear seemed really inconvenienced that I was following procedure to inform them about their failures. She rattled on without breathing for a couple of minutes with a load of rubbish, mentioning that 20 people have to agree on having the street dug up at night - at this time all I'd done was ring to report it - I hadn't said anything else. Just makes matters worse. Now I have to find the time to write and complain. I also have a feeling that it isn't sorted. Link to comment Share on other sites More sharing options...
JoanCrawford Posted February 3, 2013 Share Posted February 3, 2013 I only had 8% on my phone so one of my neighbours with power phoned up and just got some message about them not knowing when it would be fixed. If you tell me who to email I'll send something too. Link to comment Share on other sites More sharing options...
the_rudeboy Posted February 3, 2013 Share Posted February 3, 2013 I only had 8% on my phone so one of my neighbours with power phoned up and just got some message about them not knowing when it would be fixed. If you tell me who to email I'll send something too. Complaints@northernpowergrid.com Link to comment Share on other sites More sharing options...
dondada Posted February 3, 2013 Author Share Posted February 3, 2013 Here you go: http://www.northernpowergrid.com/page/contact/index.cfm If you call them on your mobile, they'll update you by text which is almost always the same thing...first one says they're sending an engineer; second says they hope it'll be fixed in x hours; third one apologises and 'reminds' us how committed they are to improving customer service. Link to comment Share on other sites More sharing options...
scousemouse Posted February 3, 2013 Share Posted February 3, 2013 ......no power cut in Beauchief thank goodness!! We had our share just before Christmas, for 27 hours!!! Then two weeks ago we had one for about 35 minutes.......nightmare!! Link to comment Share on other sites More sharing options...
muttley_the_ Posted February 3, 2013 Share Posted February 3, 2013 we had 5 or 6 last w/e in s35 area Link to comment Share on other sites More sharing options...
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