Numpty123 Posted June 28, 2011 Share Posted June 28, 2011 I've got an interview coming up for Insight out in Darnall and I was wondering if anybody on here had ever worked for them and could you advise if they're any good to work for or not? I know it's a call centre type environment so was wondering what it staff morale is like and if there is a high staff turnover as I know they're common in that type of environment. Thanks Link to comment Share on other sites More sharing options...
Lady Star Posted June 28, 2011 Share Posted June 28, 2011 It's less like a call centre, and more heavy sales... The interview used to include a series of mock sales calls, to gauge how strong you are at cold calling and getting a company onside over the phone... The rewards are great for those who are really great at telesales, and the door is there for those who can't manage it... It's hard work, but worth it if you are good and get the bonuses! Link to comment Share on other sites More sharing options...
RazorSHarp Posted June 28, 2011 Share Posted June 28, 2011 Insight is at Attercliffe not Darnall ! The moral on the sales floor is usually very high ! Infact the same can be said accross the whole office. Link to comment Share on other sites More sharing options...
salmonbones Posted June 28, 2011 Share Posted June 28, 2011 Staff turnover must be high, i've had about 15 "account managers" in the last 6 years. Link to comment Share on other sites More sharing options...
RazorSHarp Posted June 28, 2011 Share Posted June 28, 2011 Staff turnover must be high, i've had about 15 "account managers" in the last 6 years. There are many reasons you may have had "15 account managers" people don't always leave, Insight do internally promote as well as a lot of account managers move into support, technical and specialist roles aswell. It could also be for many other reasons you have been unfortunate enough to have many account managers. Turnover can't be that high as Insight has won investors in people awards for it's low turnover and it's apprentice schemes - we have employed them all with a new batch starting very soon ! Call your current account manager and ask the reason why you keep getting passed around if you are concerned - Ask to be given to a tenured rep ! Link to comment Share on other sites More sharing options...
salmonbones Posted June 28, 2011 Share Posted June 28, 2011 There are many reasons you may have had "15 account managers" people don't always leave, Insight do internally promote as well as a lot of account managers move into support, technical and specialist roles aswell. It could also be for many other reasons you have been unfortunate enough to have many account managers. Turnover can't be that high as Insight has won investors in people awards for it's low turnover and it's apprentice schemes - we have employed them all with a new batch starting very soon ! Call your current account manager and ask the reason why you keep getting passed around if you are concerned - Ask to be given to a tenured rep ! Not really bothered, Probrand are cheaper. Link to comment Share on other sites More sharing options...
Numpty123 Posted June 28, 2011 Author Share Posted June 28, 2011 There are many reasons you may have had "15 account managers" people don't always leave, Insight do internally promote as well as a lot of account managers move into support, technical and specialist roles aswell. It could also be for many other reasons you have been unfortunate enough to have many account managers. Turnover can't be that high as Insight has won investors in people awards for it's low turnover and it's apprentice schemes - we have employed them all with a new batch starting very soon ! Call your current account manager and ask the reason why you keep getting passed around if you are concerned - Ask to be given to a tenured rep ! Thanks. Do you work there Razorsharp? Link to comment Share on other sites More sharing options...
quisquose Posted June 28, 2011 Share Posted June 28, 2011 I've got an interview coming up for Insight out in Darnall and I was wondering if anybody on here had ever worked for them and could you advise if they're any good to work for or not? If you get the job, can you please tell them to stop hassling me. Jeeessh, I buy one small printer part for less than a tenner six years ago, and now they won't leave me alone despite me repeatedly telling them to. Link to comment Share on other sites More sharing options...
RazorSHarp Posted June 28, 2011 Share Posted June 28, 2011 Not really bothered, Probrand are cheaper. That's why you've had 15 account managers then - You buy on price !! Insight account managers are there to help you through projects - We don't pay them a wage to take orders. If your looking for a solution I can guarantee they will manage the process better than Probrand. Thanks. Do you work there Razorsharp? Yes. I've been at Insight 10 years If you get the job, can you please tell them to stop hassling me. Jeeessh, I buy one small printer part for less than a tenner six years ago, and now they won't leave me alone despite me repeatedly telling them to. It's called service - once a customer of yours has bought somthing do you then ignore them ? If we had never called you I guess you'd have written " I bought a small printer part 6 years ago and they never called again" I assume the part solved all your problems hence why you've never required anything else. Link to comment Share on other sites More sharing options...
0742Sheff Posted June 28, 2011 Share Posted June 28, 2011 (edited) It's called service What if he doesn't require your service any longer? quisquose clearly states he has asked not to be bothered yet it continues. It once a customer of yours has bought somthing do you then ignore them ? If we had never called you I guess you'd have written " I bought a small printer part 6 years ago and they never called again" In the case of a printer part costing less then £10, yes. If he wasn't being harassed he probably wouldn't have said anything at all Edited June 28, 2011 by 0742Sheff Link to comment Share on other sites More sharing options...
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