BT Are Robbing So & So's

[SkylinePhoto 10]

Hi SF,

 

I would advise anyone with BT to check their bills this month.

 

I have a 12 month contract but my line rental has just increased by £2.50 and my broadband has increased by £2.00 per month.

 

Also, they are now charging £5.00 per month for BT Sport which was also free as part of my contract last year. I dont have BT TV....i use to just use the BT sport app.

 

The free BT sport was the main reason why i signed up for the contract.

 

:rant::rant:

[haddy 10]

Has your contract come to a end? If so they can put you on what they like. May isp have introduction offers for 12-18 months

[SkylinePhoto 10]

Has your contract come to a end? If so they can put you on what they like. May isp have introduction offers for 12-18 months

 

No. My contract is valid until November.

 

They have just decided to increase their prices in July.

[Gamston 10]

Hi SF,

 

I would advise anyone with BT to check their bills this month.

 

I have a 12 month contract but my line rental has just increased by £2.50 and my broadband has increased by £2.00 per month.

 

Also, they are now charging £5.00 per month for BT Sport which was also free as part of my contract last year. I dont have BT TV....i use to just use the BT sport app.

 

The free BT sport was the main reason why i signed up for the contract.

 

:rant::rant:

I think BT Sport1 is still free and you can opt just for that channel.

[dangerousedd 10]

No. My contract is valid until November.

 

They have just decided to increase their prices in July.

 

I'm not sure is the original contract still valid if they changed their prices?

[runningman1 12]

You will have been notified and will have 30 days from that notification to cancel the contract.

[SkylinePhoto 10]

I think its in the small print that they can increase their prices whenever they want. They wouldve done it to everyone.

 

Like i said, check your latest bill.

[mlfc 10]

You can cancel but I think you are too late as you've waited for the bill instead of acting on the letter BT sent a few weeks ago.

 

Here's what Martin Lewis says

 

"Under regulator Ofcom's rules, those who've taken out a line rental, broadband or mobile contract from 23 January 2014 onwards can cancel their contract penalty-free if a provider ups its monthly prices mid-term and it didn't warn you about the rise when you bought the contract. And in fact, BT says it'll let you cancel penalty-free regardless of when you signed up.

 

To ensure you can leave penalty-free, you must let BT know you're leaving within 30 days of it giving you official notification of the price rises (which should arrive in the form of a letter). If you want to switch to another provider, you'll then have a 14-day notice period. If you just want to leave without switching to a new provider, your notice period will be 30 days."

 

Full article at http://www.moneysavingexpert.com/news/phones/2016/04/bt-announces-steep-price-rises-for-home-phone-and-broadband--how-to-beat-the-hikes

[SkylinePhoto 10]

You can cancel but I think you are too late as you've waited for the bill instead of acting on the letter BT sent a few weeks ago.

 

Here's what Martin Lewis says

 

"Under regulator Ofcom's rules, those who've taken out a line rental, broadband or mobile contract from 23 January 2014 onwards can cancel their contract penalty-free if a provider ups its monthly prices mid-term and it didn't warn you about the rise when you bought the contract. And in fact, BT says it'll let you cancel penalty-free regardless of when you signed up.

 

To ensure you can leave penalty-free, you must let BT know you're leaving within 30 days of it giving you official notification of the price rises (which should arrive in the form of a letter). If you want to switch to another provider, you'll then have a 14-day notice period. If you just want to leave without switching to a new provider, your notice period will be 30 days."

 

Full article at http://www.moneysavingexpert.com/news/phones/2016/04/bt-announces-steep-price-rises-for-home-phone-and-broadband--how-to-beat-the-hikes

 

I opted for the paper free option and haven't recieved any letter from BT notifying me of any price changes to my account.

 

I call them tomorrow. Thanks for the the info.

[runningman1 12]

I opted for the paper free option and haven't recieved any letter from BT notifying me of any price changes to my account.

 

I call them tomorrow. Thanks for the the info.

 

Check your emails.

[SkylinePhoto 10]

Check your emails.

 

Just found this article online...i didnt know anything about it.

 

I'll cancel tomorrow.

 

http://www.telegraph.co.uk/bills-and-utilities/phone/bt-increases-cost-of-landline-broadband-calls-and-tv-for-million/

[geared 319]

They started charging for BT Sport ages ago, you were sent a bunch of e-mails about it.

 

All you had to do was login to the BT site and select the free option (BT Sport lite or something?)