Spokesperson For My Neighbour

[pattricia 580]

My neighbour is 92 and cannot get an appointment with his GP because the phone at his surgery is always engaged then when he eventually gets through all appointments are taken. Is there a spokesperson for patients at GPs surgeries ?

[HeHasRisen 3,410]

14 hours ago, pattricia said:

My neighbour is 92 and cannot get an appointment with his GP because the phone at his surgery is always engaged then when he eventually gets through all appointments are taken. Is there a spokesperson for patients at GPs surgeries ?

Not sure what you mean by this.

 

He would have to exhaust the complaints procedure at the GP surgery first.

 

https://healthwatchgreenwich.co.uk/advice-and-information/2023-01-11/making-complaint-about-your-gp#:~:text=You may be able to,to send it to you.

 

On a practical level, maybe he needs to look at moving to another GP practice.

Edited March 27, 2023 by HeHasRisen

[pattricia 580]

25 minutes ago, HeHasRisen said:

Not sure what you mean by this.

 

He would have to exhaust the complaints procedure at the GP surgery first.

 

https://healthwatchgreenwich.co.uk/advice-and-information/2023-01-11/making-complaint-about-your-gp#:~:text=You may be able to,to send it to you.

 

On a practical level, maybe he needs to look at moving to another GP practice.

Thank you for your reply. The man has decided to move to another GP.