pitsmoorlad Posted January 27, 2013 Share Posted January 27, 2013 Just got a brand new HP laptop. Slowly getting to grips with Windows 8, but it's not helped by the arrow cursor just freezing when it wants to.It only lasts for a few seconds, or until I press left click. It's bloody annoying as I'm moving the cursor with the touch pad, it sticks then as my finger's still moving on the touch pad other things start to happen, like the tiles get smaller, or the right hand options suddenly appear on the screen. Any advice would be appreciated. Thanks Link to comment Share on other sites More sharing options...
harestone Posted January 27, 2013 Share Posted January 27, 2013 How much ram does it have. ? Link to comment Share on other sites More sharing options...
terminator Posted January 27, 2013 Share Posted January 27, 2013 When you say cursor is freezing are you sure its not got the lock on pad.Its like a little dent on pad if it has one and locks your cursor. Link to comment Share on other sites More sharing options...
Leah-Lacie Posted January 28, 2013 Share Posted January 28, 2013 My HP one (only 2gb ram) sticks quite often for a few seconds when loading a page, or if the page has content such as an advert that changes, or a video clip etc. Posted from Sheffieldforum.co.uk App for Android Link to comment Share on other sites More sharing options...
harestone Posted January 28, 2013 Share Posted January 28, 2013 Yeah i'm thinking new laptop, loads of bloatware pre-installed and running in the background and the ram is struggling, could be a simple process of turning off or uninstalling a load of crap, saw this happening on a brand new lappy only a few weeks back. It really does wazz me off as i'm asked weekly now why brand new machines are slow but it's a real pain explaining how to remedy it, i now advise never buying anything with less than 4gb of ram when in reality the machine could easily cope with 2gb if it wasn't full of so much ****. Personally if i were to buy a new lappy these days the first thing i'd do is a format and re-install of the OS. Link to comment Share on other sites More sharing options...
pitsmoorlad Posted January 28, 2013 Author Share Posted January 28, 2013 Thanks people for the advice. I know that it has a lot of pre-installed crap like icons for games sites, apps that I probably will never use etc. The problem is it does it whenever it wants, not necessarily when I'm trying to connect to a page or site. If I've gone onto Facebook for instance, I'll be moving the cursor and it just stops. Sometimes it seems to be frozen as soon as I try to move it. Very annoying cos you don't pay that kind of money for a brand new machine and expect problems from day one. I will un-install everything that I don't need and see if that helps. Link to comment Share on other sites More sharing options...
clarissa Posted January 28, 2013 Share Posted January 28, 2013 Have you tried using an external mouse? Link to comment Share on other sites More sharing options...
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