HKdamien Posted September 17, 2010 Author Share Posted September 17, 2010 Did you order online? If so, did you receive a confirmation email? Yes, I got the dispatch note. Link to comment Share on other sites More sharing options...
MissMonkey Posted September 17, 2010 Share Posted September 17, 2010 Was there not a tracking number included in the email? Link to comment Share on other sites More sharing options...
HKdamien Posted September 17, 2010 Author Share Posted September 17, 2010 Was there not a tracking number included in the email? Nope..... the online shop said ParcelForce is currently investigating the matter.... Link to comment Share on other sites More sharing options...
MickM Posted September 17, 2010 Share Posted September 17, 2010 This is an issue between the store you bought it from and their courier, get back on to the store and tell them you want to know where the item they've charged you for is and keep on chasing it up if you hear nothing. Link to comment Share on other sites More sharing options...
HKdamien Posted September 18, 2010 Author Share Posted September 18, 2010 This is an issue between the store you bought it from and their courier, get back on to the store and tell them you want to know where the item they've charged you for is and keep on chasing it up if you hear nothing. The store I bought my monitor from is an online retailer. What I can do is to send them e-mail only, sign..... Link to comment Share on other sites More sharing options...
dawny1970 Posted September 18, 2010 Share Posted September 18, 2010 If it shows delivery by the company on the online form, go ask your neighbour once more if they got it, tell him whats happened and then tell them that you will be contacting the police to report a theft, as its obviously been stolen, also inform the online company and the parcel company as well and wait to see what happens next Link to comment Share on other sites More sharing options...
HKdamien Posted September 18, 2010 Author Share Posted September 18, 2010 If it shows delivery by the company on the online form, go ask your neighbour once more if they got it, tell him whats happened and then tell them that you will be contacting the police to report a theft, as its obviously been stolen, also inform the online company and the parcel company as well and wait to see what happens next Yes, the goods was delivered and signed. But is it really a good way to ask for my neighbour again since I do not have anything to prove it at the moment? Link to comment Share on other sites More sharing options...
dawny1970 Posted September 18, 2010 Share Posted September 18, 2010 Yes, the goods was delivered and signed. But is it really a good way to ask for my neighbour again since I do not have anything to prove it at the moment? Easy, just ask him if he deffo did see the driver and at what time exactly, as you need the info to report it to the police, ie, you are assuming he is a witness and not under suspicion, and also ask him what times he is in as the police will more than lightly want to speak to him and get a statement, if he has nothing to hide then he won't be bothered, but you are asking for his help at this stage Link to comment Share on other sites More sharing options...
HKdamien Posted September 18, 2010 Author Share Posted September 18, 2010 Easy, just ask him if he deffo did see the driver and at what time exactly, as you need the info to report it to the police, ie, you are assuming he is a witness and not under suspicion, and also ask him what times he is in as the police will more than lightly want to speak to him and get a statement, if he has nothing to hide then he won't be bothered, but you are asking for his help at this stage Good idea! Thanks for your suggestion! I will be sure to ask him on Monday, after getting feedback from the online store..... My bad luck to have such a GOOD neighbour! Link to comment Share on other sites More sharing options...
dawny1970 Posted September 18, 2010 Share Posted September 18, 2010 i would ask him today, as far as the store are concerned, it was deliered, the delivery company has a POD (proof of delivery) so they not going to do anything, strike whilst the iron hot so to speak!! Link to comment Share on other sites More sharing options...
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