Badly treated by Argos - lets get together!

[owlface]

Sorry but doesn't the sale of goods act state that the goods must be as described and fit for purpose and of satisfactory quality?

i.e. A sofabed is both a sofa and a bed and must be suitable for both purposes regardless of whether or not it is considered to be occasional furniture.

 

Check out the following and it may give you a little more ammunition to fire at their customer services dept.

http://www.berr.gov.uk/whatwedo/consumers/fact-sheets/page38311.html

[julado]

Occasionally it's a sofa, occasionally it's a bed......what part of that doesn't ARGOS understand

[beckelina]

Sorry but doesn't the sale of goods act state that the goods must be as described and fit for purpose and of satisfactory quality?

i.e. A sofabed is both a sofa and a bed and must be suitable for both purposes regardless of whether or not it is considered to be occasional furniture.

 

Check out the following and it may give you a little more ammunition to fire at their customer services dept.

http://www.berr.gov.uk/whatwedo/consumers/fact-sheets/page38311.html

 

We got our sofabed from Argos - as I recall they had different models depending on whether you wanted 'regular use as a bed' or 'occasional use as a bed'. I think all types stated suitable for regular use as a sofa...!

The occasional bed ones had thinner foam mattresses and a less sturdy frame as a pose to thicker sprung mattresses and a higher-quality frame.

We got one of the cheapest ones, but then we do only use it occasionally...