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Bigal1

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  1. Don't know about covid situation and repeat not talking about buses cause I know little about them The thing I am talking about the dot matrix on the tram stops SHOULD have been specified and designed to cope with exactly the problem when ever there is disruption to the system and it is a disgrace that it does not Most users do not appreciate that whenever it shows a time (rather than countdown) what this means that is the timetable and we have no idea where the tram is or if it is running The PTE can not duck out of the fact that they are responsible for the farce
  2. my friend bus driver, I am not talking about the bus dot matrix but certainly the tram matrix are the responsibility of the PTE and even if sub contracted one would expect them to set out the spec for the service and ensure that the contractor delivers to spec. However even though the tram dot matrix is still far from perfect (100% the fault of the PTE) I was referring to the way the PTE ignored the customer and was happy for rubbish to be displayed - the suggestion that one should bombard them with complains will eventually result in you being told not to waste their time It was interesting that Stagecoach supertram were quite relaxed about the monitors preferring to sit and lick the toes of their lords and masters and simply rely on the fact that this was not their responsibility (true) and if the PTE was happy to display wrong info then they were happy
  3. You should not need to make repeated calls to any organisation to get something done and certainly not when you have contacted the head of that organisation. The PTE and Supertram could not even understand the stupidity of showing (fictional) tram times when the service was suspended
  4. Not myself but have contacts who are who I have spoken with about Supertram timetabling - as they still work in the transport industry then for obvious reasons they do not want to be publically identified
  5. As I said the network rail part of the route is fixed and no real short term flexibility with the tram train but rather than the tram train service sitting in Cathedral in front of the yellow tram if the yellows and blues were swapped round then it would now be possible to run a more separated service. yes I know this is very simplistic as also would need to look at the purple route but this sort of thing is meat and drink to professional timetable planners
  6. I think the answer to what progress they have made with the recommendations that were to be completed in the three months after publication is none
  7. It is a shame that we still see the yellow and tram train trams running nose to tail on the shared route and not with 6- 8 minute gaps but of course Supertram don’t care about customers Sure little they can do with the tram train as paths on network rail are not flexible but I am sure with a little thought and effort their timetables (assuming they even have any) could have come up with a more focused customer centric timetable
  8. Here is the answer from the Mayors office Thank you for taking the time to get in touch. The Bus Review was an Independent Commission Chaired by Clive Betts MP and his independent panel. The review was conducted on behalf of the Mayor of the Sheffield City Region, Dan Jarvis. The panel made 18 recommendations, identified seven findings and four systematic changes. Due to the breadth and scale of the recommendations made in the Review, there is a lot of work required to understand the costs and resources required to implement them. At the July MCA meeting, it was agreed that a 7 Point Plan of work will be undertaken to go through the recommendations in detail, focussing on how they can be implemented, the funding required to support delivery and identifying areas where improvements can be delivered quickly. The impact of the pandemic on the bus network has been significant. Additional resources have been required to maintain service provision, revenue has fallen due to a reduction in passengers and travel patterns have changed in response to new ways of working, further compounding some of the issues raised in the Bus Review. Whilst the timescales were amended in the Review at the start of the pandemic, the impact of COVID 19 continues and we are working to understand the lasting impacts for inclusion in our response to the Review. The Mayor remains committed to improving the regions bus service recognising it is vitally important for our economy and environment. One of the recommendations from the Review was for the need for change with SYPTE. The Mayor has taken steps to address this, with a view to integrating them fully within the Sheffield City Region Mayoral Combined Authority. The Mayor is also keen to improve services for disabled users and young people under 25 as part of the Bus Review response and to harness technology as a means of improving our bus system. Kind regards, Chloe Shepherd Senior Programme Manager (Transport) Sheffield City Region Executive Team T: 0114 220 3411
  9. I thought they always did this at about 08.30 so presume the works were not on a major road
  10. Don't knock it although I do wonder about the winter timetable. Suspect a very useful service for those on the route even if less attractive for the end to end (although if our senior bus passes are valid might be an option if not in a hurry) One has to hope it is successful and who knows it might spur TPE and EMT to provide a better service themselves
  11. Yes but the odd thing about this is that the store owner was not allowing someone to put a notice on the machine to warn that it was "not working" this is highly suspicious
  12. Exactly well said - of course the police may not do anything but that is another story
  13. I would report it to the police if the machine is not working then the shopkeeper should have no problem with you putting a notice on the machine
  14. Does sound as if they have a customer service problem I would complain direct to their CEO
  15. have you thought that they have staff having to self issolate
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