I rent from BLUNDELLS Banner Cross office... I would like to take this opportunity to tell you all never to use their service. I cannot believe the amount of grief we have had from them to get things done. Please allow me to elaborate with one of many examples:
January 10th, the central heating breaks down. Now you would think that this would class as an "emergency" but when i rang the office to inform the rude lady on the other end of the phone, she told me that she was too busy to help and told me to ring the "repairs hotline"... Which i did to find out that it was an answer phone. Someone else eventually rang back after 3 days to ask what was the problem. I explained that there was no central heating and she said they would sort it out "immediately". Two weeks and 5 phone calls later a plummer comes out to have a look... "Your boilers broken down mate," he sighs, packs up his tools and goes. Three more phone calls and 5 more days later i eventually end up back on the phone to one of the many super-rude rentals agents... "We can bring you an electric heater", she suggests. "Or you can fix my heating," I reply. No joy. A broken electrical heater appears. Makes an excellent door jam to keep in the meagre amount of heat we can develop from our own 2 bar electric fire. Long story short: 5 weeks on top of a flaming mountain with no heating. No attempt at an apology or refund of rent to pay for the extortionate amount of electrickery that got sucked up by our portable heater.
NEVER RENT FROM BLUNDELLS !!! :x
They are rude and project an air of: "so what do you want me to do about it?" Although they seem quite happy to remove £50 from our rent into their pockets every month!!!
[edited due to complaint - RPG]
