they won't touch it cos it'll cost £2000 to repair with genuine parts and replacin everythin bent. The car is only worth 900. The engineer from the insurance company who came to inspect the car today just confirmed what i thought. Because there is no structural damage it could knocked out again and would be perfectly safe.
Its the passenger side of the boot that is bent, the tailgate is only slightly bent in the corner and i could probably pull that back by hand. An area around where the rear light fits has been pushed in, this is what i need lookin at