smary

Update, tried connecting with ethernet cable and speed no better Its got to be the pc so now not sure what to do next. At the moment we are just living with the slow speed!

A bit more information may help you- Mary had a brother Israel and one Edwin - Edwin died in 2000 in the Worksop area. Israel married Kate Thompson in 1940 he died in 1974 she died in 1979- but they both may have had children so worth looking for them. I will have a search!!

I'm using the same site to check the speed on all the comps. We are considering moving the desktop nearer the router so watch this space. Thank you everyone foryour assistance, but I think you can rest your brains now. I will get back to you if I need more help.

I've just looked on the electoral roll and there are hundreds - one in Sheffield - I think more information is needed. He is Patrick J Smyth and age between 50-60?

Hi Cyclone - just done that and the speed is showing as 28.3 with the Smartbyte on - with it off its 37.9 - on the internet broadband speed check its showing as still 9 ish - why the difference . So don't know what has changed, but very happy about it. Should I disable Smartbyte? I should also say re your comments about your speed - I live in a small village in Cornwall and we have only had a mobile phone signal for 3 years so am over the moon with my 72 Mb. You city people don't know how lucky you are!!!lol Thank you RollingJ for your input -

Swarfendor437 - I have tried to follow your instructions - on step 3 (choose how your updates are delivered)- the PCs on my local network is selected. The computer is relatively new about 2 years Inspiron 3668. I feel that you chaps are spending a lot of time on this problem for which I am very grateful - unfortunately I am not that computer literate so you will forgive me if I sound 'thick'. Also on step 3 the option allow downloads from other PC's is ON

You are correct it isn't a custom built - just a common Dell Inspiron i3 and it came with wifi fitted. I have done option 5 as suggested and the speed is shown as 72 Mp which BT say is the correct speed to the house. It then drops to 45 on the laptop - 9 on the desktop. Both laptop and desktop were in the same room when I ran the test, but not both switched on at the same time. I conclude from everyones comments the problem is with the desktop - next problem is how to solve it!!!

the desktop is on constantly so don't think its the updates.

2 out of the 3 bars are showing!

I have just looked in the task manager - services - and there are loads of things shown as running - but I would know which I need to disable its a mine field!!!

yes it would be a big faff and would need assistance. The laptop wasnt in exactly the same room but I would estimate the same distance away. But will give laptop a try tomorrow. I have got a spare wireless adapter which I used on an old desktop(the one with the problem has an inbuilt wireless component) I did wonder if I should plug that into a spare usb and see if that improves things!!!

I am sorry if I am being a bit vague - . I will try and answer as best I can. The laptop which is wireless has a reasonable speed so does my android. My desktop is the problem. Laptop and android speed about 48 the desktop 9. I run the test with each one individually not all switched on together. From this I have to come to the conclusion its not the router. I can't connect the desktop to the router - would have to get an very long ethernet cable. I am running windows 10 and log in directly - not into a Microsoft account at least I don't think I do. I just switch it on and away I go.

Can someone answer this question regarding the wi fi speed. Is there something in the computer that could be faulty therefore not allowing the wi fi speed?

My desktop is in another room - but I have a laptop which I can connect via ethernet. The two aren't connected at the same time so its not the laptop that slowing it down. I am not using Norton. It was working perfectly fast last week. My cables are in the loft so have to wait for a kind son to come and get the box of cables down. Just out of interest I looked at the wireless network properties and there are three boxes - only one is ticked - the connect only when this network is in range - the other two aren't ticked should they be?

going to find an ethernet cable and try that watch this space!!!!