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FLOOD FAQ: Contact Numbers / What to do / How to help / INSURANCE (Mon. PM.)

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Hi all,

 

Please read this thread before starting threads elsewhere in this section.

 

It will hopefully supply the answers to the most frequently asked questions, point to other threads of relevance and generally try and act as an 'Index' to the information / volunteer threads that have been set up in this section.

 

If someone wants something added to it, PM me.

 

 

IMPORTANT AND EMERGENCY TELEPHONE NUMBERS:

 

Main Council / Police Non-Emergency Contact Number : 101

 

For any Emergency: 999

 

Police: (0114) 220 2020

 

Fire & Rescue Service: 272 7202

 

Electricity for power cuts & Emergencies: 0800 375675

 

Water: 08451 24 24 24 (Emergency)

 

Gas: 0800 111 999 (Emergency)

 

Flood Line: 0845 988 1188

 

NHS Direct: 0845 4647 or Textphone: 0845 606 4647

 

South Yorskhire Police http://www.southyorks.police.uk/

 

Travel Information http://www.travelsouthyorkshire.com/

SOUTH YORKSHIRE TRAVEL LINE - 01709 51 51 51.

 

Service Disruptions due to Adverse Weather

Travel SY - Bus, train and tram information.

 

Council's Latest Rain News

Road closures, school closures and general info.

 

Met Office Weather Warnings - up to date weather warnings.

 

Hallam FM - SY School Closures and Weather Warnings

I'd check the facts...

 

Midland Mainline (no services North of Derby)

Headline report about the (lack of) train services to the capital

All the Sheffield Traffic Cams

Haven't been updated much tonight but a good source.

 

Maps of Sheffield from SCC

Will show you where the river lines are.

 

Flood updates for the North-East from Environment Agency.

http://www.environment-agency.gov.uk/subjects/flood/Northeast.html

 

Real Time Road Closure Information - 08700 660 115 - available 24/7.

 

Highways Agency - http://www.highways.gov.uk/aboutus/2304.aspx

 

 

 

 

 

 

GENERAL INFORMATION / HELPING OUT

 

I've just been on to speak with the Emergency Planning team and at the moment, here's what we're being requested to do.

 

GENERAL ADVICE FOR WHAT TO DO AFTER FLOODING

http://www.sheffield.gov.uk/whats-new/weather/flooding-information

 

 

BLANKETS / DRY CLOTHES

If you've some good, dry blankets / clothes bag them up and it's likely they will be useful, but at the moment things are being kept 'low key'. UPDATE - check out this thread. http://www.sheffieldforum.co.uk/showthread.php?t=230696

 

 

BE A GOOD NEIGHBOUR

Watch for your neighbours - are they old? Are they disabled or in other ways possible vulnerable? If so, just check in with them.

 

(This also fits with what we've been suggesting about supporting our Council workers, police and emergency service workers by feeding, watering and warming any of them near you!)

 

 

CONSERVE POWER - http://www.sheffieldforum.co.uk/showthread.php?t=230480

 

 

IF YOU ARE CONCERNED ABOUT ADULTS ? ELDERLEY - contact 273 4908

IF YOU ARE CONCERNED ABOUT PEOPLE WITH CHILDREN - contact 273 4855

IF YOU NEED ADVICE ON HEALTH ISSUES - contact the NHS PCT on 271 1100

 

ADDITIONALLY....and not from the Emergency Services....

 

Check out here:

 

BBC CSV Action Line http://www.sheffieldforum.co.uk/showthread.php?t=230732

 

DRY CLOTHES AVAILABLE / NEEDED IN CITY CENTRE - http://www.sheffieldforum.co.uk/showthread.php?t=230381

 

OFFER HELP THREAD - http://www.sheffieldforum.co.uk/showthread.php?t=230144

 

Practical Help suggestion - http://www.sheffieldforum.co.uk/showthread.php?t=230307

 

 

Accommodation

 

All offers MUST go through the appropriate authorities.

 

As much as we truly appreciate your very kind and warm offers of hospitality for those who have lost their homes, in the most untenable of situations, it is truly with heartfelt regret that we are as unfortunately obliged to ask that you to contact the appropriate offices with your generous offers.

 

In the case of Sheffield this is, as we all well know, Sheffield Decent Homes Sheffield Decent Homes

 

Rotherham Metropolitan Council has an equivalent schemeRotherham Metropolitan Council Decent HOmes Scheme

 

 

MEDICAL EQUIPMENT AT HOME

e.g. Dialysis machines, etc.

 

Anyone who relies on medical equipment at home that needs an electricity supply should contact their medical adviser.

 

Call 0800 1692996 for more information.

 

SANDBAGS

Take a look here : http://www.sheffieldforum.co.uk/showthread.php?t=231802

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COORDINATING VOLUNTARY HELP / VOLUNTEERING

 

Boringly and most importantly - STAY SAFE!

Follow the guidance of the Emergency Services / Coordinators on the scene.

 

This is NOT an 'official' SF involvement - we simply provide communications. Just like our meets, it's 'unofficial'. :)

 

 

CONTACTS

If you want to provide help more directly, several forummers are currently 'in the field' and in order to avoid duplication of effort and time wasting, can I suggest that you first contact any of the following:

 

PM Madmutt, andco

Email: the.SF.crew@gmail.com Mobile: 07946 453 258

 

PM Bago / May (S2) - 07726 632 984

Totoro20@rocketmail.com

Please contact me directly with regards to helping the flood victims

 

 

 

The following GLs are also heavily involved:

JoeP, Zebra, Cosywolf, LindseyW, Fox20thc

 

IF ANYONE WISHES TO HELP, PLEASE CONTACT THE ABOVE.

 

We will probably be getting more bad weather at the weekend, so please bear that in mind.

 

 

CURRENT EFFORTS

Currently people have been helping out at Winn Gardens, and also have been enquiring for requirements in the Rotherham area.

 

WINN GARDENS UPDATE

http://www.sheffieldforum.co.uk/showthread.php?t=230421

 

CATCLIFFE STATUS

http://www.sheffieldforum.co.uk/showthread.php?t=231476

 

OUGHTIBRIDGE - is there anyone out there who can coordinate with us?

http://www.sheffieldforum.co.uk/showthread.php?t=230975

http://www.sheffieldforum.co.uk/showthread.php?t=231681

 

DONCASTER

http://www.sheffieldforum.co.uk/showthread.php?t=231669

 

 

We are also approaching numerous local and national shops and businesses. PLEASE SEE HERE before doing the same - just in case people have already asked. http://www.sheffieldforum.co.uk/showthread.php?t=230951

 

 

CLOTHES AND RESOURCES FOR FLOODED VICTIMS

Check here:

http://www.sheffieldforum.co.uk/showthread.php?t=230381

 

CLOTHES WASHING WINN GARDENS

http://www.sheffieldforum.co.uk/showthread.php?t=231110

 

CAR REMOVAL / TREE REMOVAL

http://www.sheffieldforum.co.uk/showthread.php?t=231059

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GIVING MONEY / COLLECTIONS

 

Here are the schemes we're aware of at the moment:

 

 

Lord Mayor's Appeal

"Thank you for your e-mail. An Appeal Fund is in the process of being set up but, in the meantime, if people would like to donate money we can receive it. This can either be in cash delivered to the Town Hall or by cheque made payable to "Lord Mayor's Fund - Flood" and sent to the Lord Mayor's Office, Town Hall, Sheffield, S1 2HH.

Anne Flounders

Assistant to the Lord Mayor"

 

Flood Victim Support Appeal

http://www.hallamfm.co.uk/Article.asp?PT=Feature&id=430856

"South Yorkshire Flood Victim Support

The leaders of the four South Yorkshire Authorities - Barnsley, Doncaster, Rotherham and Sheffield have today announced the launch of the South Yorkshire Flood Victim Support Appeal with Hallam FM and Yorkshire Bank.

 

The appeal aims to raise money to support thousands of people displaced by the severe flooding that hit South Yorkshire this week (25 June).

 

In a joint statement, Barnsley's Cllr Steve Houghton, Mayor of Doncaster Martin Winter, Rotherham's Cllr Roger Stone and Cllr Jan Wilson of Sheffield said:

"Thousands of our residents across South Yorkshire have suffered the upset, and in some cases, the tragedy of severe flooding. We hope that people from South Yorkshire and beyond realise the financial and emotional pain that many victims are enduring and find a way to help."

 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Donations can be made at any branch of Yorkshire Bank or via post to any of the four South Yorkshire Council offices.

 

Cheques should be made payable to:

"South Yorkshire Flood Victim Support Appeal".

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Longer Term Volunteer 'Backroom' Projects

 

There are a couple of 'documentary' projects been kicked off by people with regard to the Floods. These are here:

 

CAN WE USE YOUR PHOTOS

http://www.sheffieldforum.co.uk/showthread.php?t=230769

 

PHOTOS AND VIDEOS

http://www.sheffieldforum.co.uk/showthread.php?t=230117

 

A BOOK PROJECT

http://www.sheffieldforum.co.uk/showthread.php?p=2377374#post2377374

 

CHARITY CONCERTS / GIGS / EVENTS

http://www.sheffieldforum.co.uk/showthread.php?t=231777

 

 

In addition, there are two things I'd like to work on - any volunteers?

 

BEST PRACTICE FOR THE FUTURE

What I intend to do 'after the event' is gather together all the good advice, information, etc. that's been posted on here in to a form that we can put somewhere, maintain it's accuracy, and then make it available for download via SF or anywhere else that would host it whenever we get a similar situation to this arising agan.

 

I'd intend including:

 

  1. Contacts / phone numbers
  2. Best practices for dealing with problems
  3. Local roads likely to flood based on this flood
  4. Local resources
  5. Useful things to have ready for future problems

 

Stuff like this.

 

So.... I'm going to ask that if anyone has any good advice that's not on the Flood Forum at the moment - things they found they needed, useful contacts, ways to dry things out, etc. then can you possibly just drop me a note and then I'll get back to everyone after things have settled down.

 

Hopefully by learning from what's happened this time, we can make things easier for ourselves if it happens again. Also, other areas may be able to benefit from our experiences.

 

Anyone interested in helping with this - because getting it together and maintaining it will be an ongoing affair - please contact me direct.

 

LESSONS FOR THE FORUM

As I mentioned elsewhere, we will be taking a look at the suggestions made as to how teh Forum might do things differently in the future, based on suggestions made on threads and also our own 'behind the scenes' experiences.

 

Thanks in advance.

 

And....this is something I've had suggested to me by a couple of people...

 

A CHARITABLE TRUST

It's been suggested that we might be able to build on the 'good vibes' from this period to build a longer term structure to provide ongoing support for community good causes in the future. The cabbie who bought me home this morning also suggested this after I told him about SF. :)

 

This wouldn't necessarily be associated with Sheffield Forum, but in an individual capacity I'd be interested in what we could do to formalise something. This would have to be 'done right' with Charity registration, etc.

 

Again, anyone interested, please PM me.

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MEADOWHALL SITUATION REPORT

 

"Meadowhall Shopping Centre remains closed as a result of the unprecedented flooding experienced in the Sheffield area and we are now working towards opening Monday 2nd July.

 

The centre’s ongoing clean-up operation is making good progress and will continue over the coming days. Meadowhall’s retailers are on site and working hard to get their shops up and running when normal services and utilities are restored."

 

Taken from Meadowhall's website: http://www.meadowhall.co.uk

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INSURANCE ISSUES

 

Pleasetake time to read the following links about isnurance issues.

 

 

Association of British Insurers (ABI)

http://www.abi.org.uk

 

ABI - Advice to policyholders

http://www.abi.org.uk/Newsreleases/viewNewsRelease.asp?nrid=14755[/url]

 

ABI - Guide to "Repairing your home or business after a flood"

http://www.abi.org.uk/BookShop/Resea...%20Doc%201.pdf

 

SCC Advice - After a flooding

http://www.sheffield.gov.uk/index.asp?pgid=112048

 

ABI - Guide to "Flood Resilient Homes What homeowners can do to reduce flood damage"

http://www.floodforum.org.uk/infoand...ient_homes.pdf

 

Chartered Institute of Loss Adjustors

http://www.cila.co.uk/

 

Loss Adjustors - What they do

http://www.cila.co.uk/public/what-we-do

 

The National Flood Forum

http://www.floodforum.org.uk/

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