scc30 Posted December 13, 2006 Share Posted December 13, 2006 Hi, wondered if anyone can help me. I have a new laptop and obviously want the internet on it. I bought a Belkin wireless router and when i use the installation disk it all installs perfectly until it tries to connect to my modem. Now, I do everything right as the manual tells me (I am a computer dummy, but even I could work out the instructions) but it will NOT connect to the net. I am getting very frustrated and need help by someone who actually understands the jibberish the computer world is. please........ Thanks! Link to comment Share on other sites More sharing options...
Dardandec Posted December 13, 2006 Share Posted December 13, 2006 Is it a router/modem or just a router. Have you gone through the set up wizard when you enter the router web page to set it up ? Link to comment Share on other sites More sharing options...
scc30 Posted December 13, 2006 Author Share Posted December 13, 2006 The installation wizard was real easy. It all worked well step by step, until it got to connecting to my telewest modem. It said it could not connect even though my modem was on. It really stresses me out because i cannot work out the problem. It didn't take me to any web page though... Link to comment Share on other sites More sharing options...
Dardandec Posted December 13, 2006 Share Posted December 13, 2006 Do you have any popup blockers active as this can prevent the set up being submitted when you click apply. I fell for that once Link to comment Share on other sites More sharing options...
scc30 Posted December 13, 2006 Author Share Posted December 13, 2006 it never mentioned anything about connecting to any web page. When you did it did it keep trying and failing? Link to comment Share on other sites More sharing options...
Dardandec Posted December 13, 2006 Share Posted December 13, 2006 Never set a cable one up to be honest only dsl ones so maybe not the best person to advise you Link to comment Share on other sites More sharing options...
maxwell1945 Posted December 13, 2006 Share Posted December 13, 2006 I had same problem setting my Belkin up,I believe there are two types ,one for landline ,BT etc, and one for cable.Make sure you were sold correct one.If you have the correct model ring the freephone number that came with it and they will talk you thro the set up. Link to comment Share on other sites More sharing options...
scc30 Posted December 13, 2006 Author Share Posted December 13, 2006 Thankyou for your advice. How did yours work out? I have definately bought the correct one as the woman in PC World actually told me which was the right one. Thanks for your help:D Link to comment Share on other sites More sharing options...
expitlad Posted December 13, 2006 Share Posted December 13, 2006 Hi I had problems setting up my Belkin wireless router. It ended up being a setting which Belkin sorted out. They went through the set up wizard with me. Give them a ring Link to comment Share on other sites More sharing options...
scc30 Posted December 13, 2006 Author Share Posted December 13, 2006 Will the helpline be open for calling at this time? In my manual there are no times.... Link to comment Share on other sites More sharing options...
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