alkatraz Posted November 24, 2006 Share Posted November 24, 2006 Ok.. so I've finally laid my hands on a Sky digibox.. FINALLY so I can watch TV without a screen covered in snow and fuzzy sound as there's already a sky dish on the house.. And it turns out the guy sold me a complete friggin lemon. Worked fine for 24 hours then started crashing then started going to standby.. now it won't come the hell out of standby. Man am I angry at him, I could hardly afford it as it was. So, the question is.. does anyone know where you start with a crashing digibox? I doubt it's even worth opening up, I have no replacement hardware and there's almost certainly nothing mechanical at fault.. Help! Link to comment Share on other sites More sharing options...
Kingmaker2 Posted November 24, 2006 Share Posted November 24, 2006 Not sure what the problem is but I do know that most Sky users will suffer frozen screens or other anomalies from time to time. When this happens there usually is only one solution. Unplug the unit for about 2/3 minutes or even longer then plug in again. This seems to work on my unit, try it on your unit it might help. I also note that the Sky box tends to freeze when there is heavy rain or adverse weather conditions. Link to comment Share on other sites More sharing options...
alchresearch Posted November 24, 2006 Share Posted November 24, 2006 Does it have adequate ventilation? Sounds like an overheating issue to me. Link to comment Share on other sites More sharing options...
alkatraz Posted November 24, 2006 Author Share Posted November 24, 2006 It's not a software freeze-up I'm afraid, the whole unit goes into standby. In fact, I have just had the cable out for an hour and I can't get it to power up at all. Does come on on standby when power cable plugged in, but will not turn on by power button on remote or on the front of the box. Link to comment Share on other sites More sharing options...
s10sys Posted November 24, 2006 Share Posted November 24, 2006 I don't have a sky digi box but I do own a digital TV PVR which is similar. My box did the exact same thing just after the guarantee ran out. I hunted the web and found someone suggesting that the unit wasn't at fault and it was the power supply that was faulty. Apparently the power supply the came with the unit I owned was shoddy and only just capable of powering the box. I don't know if the sky digi boxes have an external transformer on the power supply? If it does you should try replacing it with a better "higher rated" unit, Maplin Electronics is the place who'd know what you needed. Just take your old supply in to them. It worked for me when I had the exact same fault. Link to comment Share on other sites More sharing options...
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