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Slow Computers on new network


jane91

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Hi,

 

Weve just had a new computer system fitted which involved 5 new pc's, 1 new server and 3 existing computers all being networked and connected to the internet.

 

Weve noticed that the 3 existing computers are now running slower than before.

 

can anyone advise

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Define slow :)

 

Is it just opening files that is slower? Do the PCs take longer to boot up? Do applications take longer to start?

 

What is actually slow? A number of things will slow down when you are on a network as you aren't opening everything locally but retrieving it from the server.

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Can we have a bit more info?

 

The new server operating system, the operating system of the new and the old computers

 

Is the network peer to peer or domain based? if a domain, were all the PC's added to the domain or just the new ones?

 

Do you have a company website? and is it the same name as the domain? (this happened to me!!)

 

What sort of network was installed? eg Does your telephone system share the network (voip) ?

 

If its windows 2003 server, has the time server been set-up correctly?

 

Steve

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Any chance you can define 'running slower than before'?

 

Is it running slow generally?

Browsing the network?

Browsing the internet?

Printing is slower?

What do you do on them and how do you know they are running slower (any data, metrics to prove it?)?

What OS are the old computers running, what OS is the server running, what OS are the new computers running?

What speed network do you have installed?

How were they networked before?

What type of server have you had installed (Domain controller, network storage)?

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sorry for the lack of info.

ive looked at defrag and it says i dont need to but ive only got 16% free space

 

Don't worry about the lack of info, we'll get there. This is a fairly long post, but I like to be thorough.

 

Ok, to re-sum up: New network server, 5 new computers, 3 old computers. Old computers are running "slower".

 

Ok, before we go runnning off down a path lets get some more information.

 

Before I ask you to start fiddling with the new computers, how have you determined that the older computers are running slower?

Is it just a feeling or something noticable. Like before it was instant and now there's time to make a cup of tea?

 

Ok, and this is also important.

 

What are you asking it to do when you notice it is running slower?

 

****

Ok, so, while your thinking about them, lets try to collect some actual data about your new network, just in case.

 

Do you know what operating system is the new server and computers are running?

Is it Microsoft Windows or Apple Mac?

 

I would guess it's Microsoft Windows based, probably Server 2003 and XP Professional.

 

To confirm this go to Start->Control Panel->System

This will load a new window, defaulting to a page called "General". There will be some information on this page. We're interested in the first 3 or 4 lines. On the new server I would expect this to read similar to :

System:

Microsoft Windows Server 2003

Enterprise Edition

Service Pack 1

 

Can you also do this on one of the new computers and one of the old computers.

 

Again I would expect a new computer to read similar to:

System:

Microsoft Windows XP

Professional

Version 2002

Service Pack 2

 

This will tell us what Microsoft operating system (OS) your network is running on.

 

If at this point it's not Windows, then I'll have to let someone else jump in. My Linux is rusty, my Apple Mac non-existant.

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