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Sky broadband problems


daewoo

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i have just started using sky broadband is there any body else using it and having problems.

the service has been dia i have had faster dial-up.

i phoned sky up last night and a computer voice told me that my call will be answerd within (30 minutes) after 35 minutes i put the phone down.

if the service doesn't work why market it.

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still £10 aint much for bbi to be honest.

 

they just want people to get to sign up for the tv and the bbi and then your contracted for both. even if the bbi doesnt work you got to keep the tv.

although if your paying £10 a month and its not working, drop to the free one then at least your not paying anything then get a decent connection installed.

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is it the free one by any chance??

 

if it is, what do you expect from a free service!!

 

your not paying for it so why should you expect it to work!

 

if your paying the standard rate then i would be on to them again

 

It doesn't matter that it's free, or only £10. If a company promise something then you expect them to deliver. They shouldn't advertise services they cannot provide.

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i am a sky customer you can only get sky bb if your already a sky customer

if its 0£'s to £10 if they are offering a service it should work no matter what

and it should be working 100% before they start taking people's hard earned cash.

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