DancingDave Posted September 8, 2006 Share Posted September 8, 2006 Just a warning, had a whole load of trouble with Currys, went in to get a washing machine, 2 weeks ago on wednesday which they told me was in stock, and I should have it by Friday, and someone would ring me to confirm when it would arrive. When I hadn't heard anything by Tuesday I rang them, got through after 20 minutes to someone who was obnoxious, thick and unhelpful. They couldnt tell me anything. Eventually on Thursday someone rung to say it would be delivered the following Tuesday. When they arrived, at the very end of the time period they said, they first of all didn't want to take the old machine out, even though I had paid 25 quid for installation. Said it was still plumbed in, - one pipe ??? When they eventually agreed to take it, after I had unscrewed the one pipe, they wouldn't connect the new one " because that might invalidate the warranty " They also had to be reminded to remove the transit bolts ! What a load of cr&p !! If i'd been an old dear or a young mum, I would possibly have not been able to do this myself. but they didn't care. One of the blokes also had no neck ! So if you need a washing machine, find somewhere else to get it. Link to comment Share on other sites More sharing options...
D G - DON Posted September 8, 2006 Share Posted September 8, 2006 Dont buy from currys full stop Link to comment Share on other sites More sharing options...
jena76 Posted September 8, 2006 Share Posted September 8, 2006 Just a warning, had a whole load of trouble with Currys, went in to get a washing machine, 2 weeks ago on wednesday which they told me was in stock, and I should have it by Friday, and someone would ring me to confirm when it would arrive. When I hadn't heard anything by Tuesday I rang them, got through after 20 minutes to someone who was obnoxious, thick and unhelpful. They couldnt tell me anything. Eventually on Thursday someone rung to say it would be delivered the following Tuesday. When they arrived, at the very end of the time period they said, they first of all didn't want to take the old machine out, even though I had paid 25 quid for installation. Said it was still plumbed in, - one pipe ??? When they eventually agreed to take it, after I had unscrewed the one pipe, they wouldn't connect the new one " because that might invalidate the warranty " They also had to be reminded to remove the transit bolts ! What a load of cr&p !! If i'd been an old dear or a young mum, I would possibly have not been able to do this myself. but they didn't care. One of the blokes also had no neck ! So if you need a washing machine, find somewhere else to get it. :hihi: why does it matter that one of the blokes had no neck Link to comment Share on other sites More sharing options...
mickdalewood Posted September 8, 2006 Share Posted September 8, 2006 get them glasses collcted dave or av i got the wrong dave? Link to comment Share on other sites More sharing options...
brailz Posted September 8, 2006 Share Posted September 8, 2006 I nearly always use either Comet or Argos for home delivery and have never had any problems, both always turn up when they say they will and are helpful and courteous when they arrive. Just my opinion but I refuse to spend a penny in any Dixons owned store or website, mainly because of the extended warranty bull and the abismal aftersales service they offer. Link to comment Share on other sites More sharing options...
yummyyumyum Posted September 8, 2006 Share Posted September 8, 2006 :hihi: i love the no neck discription:hihi: im just imagining someone giving it a full rant and dropping in "oh and the fella who delivered it had no neck". :hihi: very funny Link to comment Share on other sites More sharing options...
Cyclone Posted September 8, 2006 Share Posted September 8, 2006 Ask for the installation fee back since they didn't really do the job. Link to comment Share on other sites More sharing options...
Darbees Posted September 8, 2006 Share Posted September 8, 2006 didn't care. One of the blokes also had no neck ! Clive Anderson' career has taken a bit of a dive then. I noticed a sign on the fence on Penistone Rd near Hillsborough last couple of days telling people not to use B & Q because they don't care about their customers Link to comment Share on other sites More sharing options...
yummyyumyum Posted September 8, 2006 Share Posted September 8, 2006 i also noticed the sign about b&q yesterday,i have to say i would complain about the delivery service, any reputable company would give you a rfund for this service out of embarassment, sorry about the fit of gigle further up th thread, just couldnt help it Link to comment Share on other sites More sharing options...
tab1 Posted September 8, 2006 Share Posted September 8, 2006 Probably better and quicker using one of the local delivery service or man and van set ups like like dial-a-van 0114 2200555, or others from this forum, and get the machine plumbed in by a professional. Link to comment Share on other sites More sharing options...
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