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Complaining about buses


KenH

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Thank, yes I know the bus number and have her timed ticket from the next one that came along. What I was really wanting to know is whether this kind of thing is quite normal and whether I am wasting my time in making a complaint or not? It wasn't a school service it was a normal bus.

 

I have had this happen a few times. Unfortunatly sometimes the bus driver will not stop (why I dont know because it was never full anytime this has happened!), though this has only happened to me rarely.

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They lied to you, they can easily identify the driver from the route number and the time.

 

not on some routes. e.g 52 sometimes has 2 or 3 buses appear within minutes of each other. How can they know which one it is? I suppose if they keep records eventually with enough reports they could naroow it down to one culprit. But would they?

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not on some routes. e.g 52 sometimes has 2 or 3 buses appear within minutes of each other. How can they know which one it is? I suppose if they keep records eventually with enough reports they could naroow it down to one culprit. But would they?

 

I could not comment on this particular issue but I think it fair to say that if the driver has reason to believe that certain people are likely to cause problems if allowed to board they will not be picked up as having to call police etc to have them removed later in the journey is very time consuming not to mention upsetting folk already on the bus.

Again I do not know the reasons behind this incident in question but generally bad behaviour by certain individuals is the main reason why an increasing number of folk shun travelling by public transport bus or rail and in some cases now even by air.

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I could not comment on this particular issue but I think it fair to say that if the driver has reason to believe that certain people are likely to cause problems if allowed to board they will not be picked up as having to call police etc to have them removed later in the journey is very time consuming not to mention upsetting folk already on the bus.

Again I do not know the reasons behind this incident in question but generally bad behaviour by certain individuals is the main reason why an increasing number of folk shun travelling by public transport bus or rail and in some cases now even by air.

 

 

There was only my 11 year old daughter and a man at that bus stop apparently. It is also not a school where any of the children would misbehave at a bus stop even if there were several there.

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Think I could do a better job think you're probably right about not wanting to know. Maybe "those in charge" have the same attitude as Lester Bigot

 

Put your money where your mouth is then,,,I get sick of people on this forum banging on about how they can so much it better,,,,,,so go do it.

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I only have the route number not the reg number. In this case there was no chance of their being unruly children so they can't really use that as an excuse.

 

How do you have the route number?? thats printed on the running board and you say the bus did not stop.

 

If you mean the general route then that is very little if nothing to go on,a timed ticket from a bus later is no use when investigating such incidents.

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They lied to you, they can easily identify the driver from the route number and the time.

 

I hope you are going to tell us how this is done?

 

Without the fleet number its almost,,,infact it is impossible to identify a paticular driver,they can only assume that its a paticular driver as not all buses are where they are meant to be at paticular times.

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It happens and occasionally you may get a response.

 

However....some time ago I complained about poor driving standards on a bus and heard nothing; I wouldn't hold your breath, I'm afraid. Take a look at the letters pages of the Star - there are frequently stories about kids being left at bus stops, and it sucks.

 

Any chance of evidence of children being left at bus stops? I do not see regular letters in the star making such claims.

Im not saying it hasnt happened,but to claim as you do that its a regular thing is somewhat ridiculous.

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Early evening a vast number of buses have "sorry - not in service"or suchlike on their display, but they're normally going so fast that the average person at the stop hasn't time to read it. Was the stop anywhere near the Olive Grove bus depot?

 

That will be the buses returning to garage for the start of evening timetable.

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If you mean the general route then that is very little if nothing to go on,a timed ticket from a bus later is no use when investigating such incidents.

 

Well if it's a 30 minute service it's pretty easy to narrow it down to the bus previous to the one that did stop. Surely control will know what bus it was and who was driving it ??

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