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Amazon, good experiences or bad??


SL31

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I have ordered through Amazon a few times with different results but this time is getting ridiculous, I think its because I live in Holland and they have changed there delivery method to DHL. It seems that DHL have tried to delivery my package 3 times and left a postcard, no postacrd to be seen in my letterbox, I was also provided with a tel number of the sorting office in Amsterdam and the number does not work.

I reply to the email to tell them this and they email address I reply cannot be used to reply to. So I have to go back to the website and send the email via that.

 

There is also no number i can call, or is there?

 

Please:help: i've been waiting over a week for and express delivery now!

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I've always had fantastic service with Amazon including very quick responses when i needed to return something that was faulty. It seems in your case it is more to do with DHL than Amazon itself.

 

I would tend to agree and I beleive play.com is UK only. I have had no trouble with amazon.co.uk delivering to the states at all.

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I've had no problems with Amazon itself, always been very quick to process orders and send them out. The one time I've had to do a return the process was easily managed and I was happy with the replacement.

 

The delivery service is appalling though. When you aren't in for the delivery they just leave it anywhere and don't leave a card telling you where it is.

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I have had no probs with them EVER!! In fact only recently I ordered some stuff which in total spend qualified for free delivery - then I received an email to confirm part of my order was no longer available - but they still sent the rest free of charge!!

 

:)

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