RollingJ #13 Posted July 15 7 hours ago, NicolaJayne said: Paging Messers Dunning and Kruger ... so you'll be able to explain why the peope,l dismissed from various businesses connected with the legitimate selling of moobile phones and the like have been dismissed for GDPR breaches and of course the transactions stopped at fulfillment because the security checks fail. the networks and retailers absolutely do communicate contract status , but what would i know I've only been in the business for a good number of years and am part of team that regualrly processes a couple million pounds a week of such transactions Your either 'part of a team' or Head of Compliance'. Doubt you can really be both. 1 Share this post Link to post Share on other sites Share this content via...
Resident #14 Posted July 15 No network gives information about it's own customers to a rival network. You're talking manure. 1 Share this post Link to post Share on other sites Share this content via...
NicolaJayne #15 Posted July 16 On 15/07/2023 at 14:04, Resident said: No network gives information about it's own customers to a rival network. You're talking manure. factually incorrect , but what would i know ... On 15/07/2023 at 07:53, RollingJ said: Your either 'part of a team' or Head of Compliance'. Doubt you can really be both. I have made no such claim once again you are a fantasist who engagies in a course of action despigned to cause alarm , harassment and distress Share this post Link to post Share on other sites Share this content via...
Resident #16 Posted July 17 4 hours ago, NicolaJayne said: factually incorrect , but what would i know ... Obviously nothing, but what would I know, I only previously worked as a senior department manager for a major global network. Once again, not one network is going to contact it's rivals and say: We've got Ms NicolaJayne, she's using an iphone 11 and has 5000mins, 5000 texts and 10gb of data and pays £35/month, ending in June 2024. 3rd party retailers tend to look at their own database and may decide to contact the customer with a better deal that may be on another network and they may then facilitate an early buyout and transfer to another network however that is done within the confines of that 3rd party's own data systems other than setting up the customer on the new network. Terms and conditions of the contract the customer agreed to with the 3rd party allows for this. The major issue associated with 3rd party retailers is generally mis-selling the contract, promising the customer things that aren't within the network's current offerings or a price that isn't correct. Phones4u were good at that one. 4 hours ago, NicolaJayne said: I have made no such claim once again you are a fantasist who engagies in a course of action despigned to cause alarm , harassment and distress Only one fantasist here darling, and it ain't @RollingJ 1 Share this post Link to post Share on other sites Share this content via...
RollingJ #17 Posted July 17 6 hours ago, NicolaJayne said: I have made no such claim once again you are a fantasist who engagies in a course of action despigned to cause alarm , harassment and distress Then what about your claims in post #12? By the way, I would install a spell-checker on your browser. Share this post Link to post Share on other sites Share this content via...
NicolaJayne #18 Posted July 17 18 hours ago, Resident said: Obviously nothing, but what would I know, I only previously worked as a senior department manager for a major global network. Once again, not one network is going to contact it's rivals and say: We've got Ms NicolaJayne, she's using an iphone 11 and has 5000mins, 5000 texts and 10gb of data and pays £35/month, ending in June 2024. 3rd party retailers tend to look at their own database and may decide to contact the customer with a better deal that may be on another network and they may then facilitate an early buyout and transfer to another network however that is done within the confines of that 3rd party's own data systems other than setting up the customer on the new network. Terms and conditions of the contract the customer agreed to with the 3rd party allows for this. The major issue associated with 3rd party retailers is generally mis-selling the contract, promising the customer things that aren't within the network's current offerings or a price that isn't correct. Phones4u were good at that one. Only one fantasist here darling, and it ain't @RollingJ so the system doesn't say ' this contract is a 'refresh contract and you may not be able to process the upgrade at this time, please advise the customer to speak to O2 ' try again 1 Share this post Link to post Share on other sites Share this content via...
Resident #19 Posted July 18 6 hours ago, NicolaJayne said: so the system doesn't say ' this contract is a 'refresh contract and you may not be able to process the upgrade at this time, please advise the customer to speak to O2 ' try again That would appear ONLY to a 3rd party vendor with the customer on their own system. Nor Vodafone, Three, EE or any of the sub-network companies (Voxi, Smarty, GiffGaff etc) would get such message as they wouldn't be processing an upgrade. They'd be processing a new customer as the customer would not be within their own database. You really don't understand how this works. I'd give up now, you're only embarrassing yourself further. Given how clueless you are I'm guessing you work for Carphone Whorehouse. (not a typo) 1 Share this post Link to post Share on other sites Share this content via...
RollingJ #20 Posted July 18 @NicolaJayneI note with interest your failure to reply to post #17 Share this post Link to post Share on other sites Share this content via...
NicolaJayne #21 Posted July 18 4 hours ago, Resident said: That would appear ONLY to a 3rd party vendor with the customer on their own system. Nor Vodafone, Three, EE or any of the sub-network companies (Voxi, Smarty, GiffGaff etc) would get such message as they wouldn't be processing an upgrade. They'd be processing a new customer as the customer would not be within their own database. You really don't understand how this works. I'd give up now, you're only embarrassing yourself further. Given how clueless you are I'm guessing you work for Carphone Whorehouse. (not a typo) Guessing how clueless you are you'd be wrong especially given that no one has worked for Carphone Warehouse since 7th August 2014, when it ceased to exist as a legal entity stop trying to look clever So tell me which 3rd parties sell an O2 badged refresh style contract ( we could get into semantics aobut the franchised O2 stores but from what i am aware of , systemically they are the same as a company store ) Share this post Link to post Share on other sites Share this content via...
Resident #22 Posted July 18 6 hours ago, NicolaJayne said: Guessing how clueless you are you'd be wrong especially given that no one has worked for Carphone Warehouse since 7th August 2014, when it ceased to exist as a legal entity stop trying to look clever Shhh No-one click THIS LINK Apparently it hasn't existed since August 2014....... I'll concede that it's now just a trading name of Dixon's Store Group, who own Curry's amongst others. But also, Carphone Warehouse LEGALLY existed as separate company until 8th Feb 2022, when it was finally dissolved, according to Companies House records. 6 hours ago, NicolaJayne said: So tell me which 3rd parties sell an O2 badged refresh style contract ( we could get into semantics aobut the franchised O2 stores but from what i am aware of , systemically they are the same as a company store ) Affordable Mobiles Amazon.co.uk Argos BuyMobiles.net Carphone Warehouse Clove Currys Currys Mobile e2save Ebuyer Fonehouse John Lewis & Partners Mobile Phones Direct Mobiles.co.uk Very All offer contracts under the major networks, including O2. I'll concede that Curry's, Curry's Mobile and Carphone Whorehouse are the same entity. Oh and that's not even from industry knowledge, that's just a quick Google. Oh and as for "looking clever". You're looking for the term knowledgeable. 'Clever' refers to cognitive reasoning, a synonym for intelligent. Knowing subject matter doesn't necessarily require a high form of intelligence. I mean you managed to sign up and sign in with what appears to be little or no intelligence. Getting fed up of being wrong yet? 2 Share this post Link to post Share on other sites Share this content via...
NicolaJayne #23 Posted July 18 (edited) 3 hours ago, Resident said: Shhh No-one click THIS LINK Apparently it hasn't existed since August 2014....... I'll concede that it's now just a trading name of Dixon's Store Group, who own Curry's amongst others. But also, Carphone Warehouse LEGALLY existed as separate company until 8th Feb 2022, when it was finally dissolved, according to Companies House records. Affordable Mobiles Amazon.co.uk Argos BuyMobiles.net Carphone Warehouse Clove Currys Currys Mobile e2save Ebuyer Fonehouse John Lewis & Partners Mobile Phones Direct Mobiles.co.uk Very All offer contracts under the major networks, including O2. I'll concede that Curry's, Curry's Mobile and Carphone Whorehouse are the same entity. Oh and that's not even from industry knowledge, that's just a quick Google. Oh and as for "looking clever". You're looking for the term knowledgeable. 'Clever' refers to cognitive reasoning, a synonym for intelligent. Knowing subject matter doesn't necessarily require a high form of intelligence. I mean you managed to sign up and sign in with what appears to be little or no intelligence. Getting fed up of being wrong yet? Currys do not sell contract phones online under their own Name Currys mobile ( in store) / CPW sell contracts and do not sell retail O2 contracts and when they did they din;t sell refresh, just traditional fixed term contracts where the device was bundled into the cost quite clear you don't know very much about the business as if you were up to speed you'd know who owns Mobiles.co.uk and E2save and which netWorks they sell Argos do not sell 02 phones / contracts either ... Edited July 18 by NicolaJayne Share this post Link to post Share on other sites Share this content via...
RollingJ #24 Posted July 18 Still waiting for a response to posts #17 and #20. Share this post Link to post Share on other sites Share this content via...