lavery549@yahoo   20 #1 Posted November 18, 2021 My brother went in Boots on High Street & found a lack of staff on checkouts , instead there are self service all over . What about if people can't use this , some find it difficult . Is this a money saving thing ? . Share this post Link to post Share on other sites Share this content via...
hackey lad   3,968 #2 Posted November 18, 2021 Same in Wilkinsons at Crystal Peaks . One person on tills , one person covering 5 self service tills . The self service tills are card only . What about the cash paying members of society ? Share this post Link to post Share on other sites Share this content via...
HeHasRisen   3,399 #3 Posted November 18, 2021 6 minutes ago, hackey lad said: Same in Wilkinsons at Crystal Peaks . One person on tills , one person covering 5 self service tills . The self service tills are card only . What about the cash paying members of society ? They can queue up for the one person on the till. Share this post Link to post Share on other sites Share this content via...
lavery549@yahoo   20 #4 Posted November 18, 2021 And when my brother joined the queue for the one till that had a person on it , he was on the phone Share this post Link to post Share on other sites Share this content via...
hackey lad   3,968 #5 Posted November 18, 2021 11 minutes ago, HeHasRisen said: They can queue up for the one person on the till. And they do , long queues and some tasty language Share this post Link to post Share on other sites Share this content via...
pattricia   575 #6 Posted November 19, 2021 I have been in Boots in Hillsborough and in town and both had assistants who left the medicines counter unattended while all working in the dispensary section. Share this post Link to post Share on other sites Share this content via...
spilldig   188 #7 Posted November 19, 2021 12 hours ago, lavery549@yahoo said: My brother went in Boots on High Street & found a lack of staff on checkouts , instead there are self service all over . What about if people can't use this , some find it difficult . Is this a money saving thing ? . Yes. Share this post Link to post Share on other sites Share this content via...
crookesey   633 #8 Posted November 19, 2021 Retailers can get away with testing the market during a pandemic, rest assured they ain’t going to offer better service, just what they can get away with. Share this post Link to post Share on other sites Share this content via...
dutch   68 #9 Posted November 19, 2021 (edited) Went to boots for fluejab. The person did not even wash his hands before starting. Had to mention this and ask him to wash his hands first. Edited November 19, 2021 by dutch Share this post Link to post Share on other sites Share this content via...
pattricia   575 #10 Posted November 19, 2021 4 hours ago, dutch said: Went to boots for fluejab. The person did not even wash his hands before starting. Had to mention this and ask him to wash his hands first. I was told there was a months waiting list for the flue jab at Boots in Hillsborough so I put my name on it. When I went for the jab a month later, they said they didn’t know anything about !  Luckily they had a spare vaccine which I had, but they seem very unorganised. Share this post Link to post Share on other sites Share this content via...
Baron99   794 #11 Posted November 20, 2021 On 18/11/2021 at 20:46, lavery549@yahoo said: My brother went in Boots on High Street & found a lack of staff on checkouts , instead there are self service all over . What about if people can't use this , some find it difficult . Is this a money saving thing ? . When I've been in Boots on the High St, there's always at least 1 member of staff watching over the self service tills, available to help if you ask.  There's also alternatives. You can also go to one of the other counters, such as down near the area you pick prescriptions up or round the corner where they sell their make-up. If staff are around those till areas, they're always happy to serve you. Share this post Link to post Share on other sites Share this content via...
Guest   #12 Posted November 20, 2021 (edited) All retail is the same, staff are cut and expected to do the same amount of work, it's not just Boots. Re flu jabs, just book it on their website. Edited November 20, 2021 by Guest Share this post Link to post Share on other sites Share this content via...