New Mobile Calls To Landlines Dropping

[RollingJ 2,040]

20 minutes ago, kay1 said:

just   hope EE can help, he spent ages looking things up tried sim card in his phone no problems it was ringing out ok tried it in a new phone (same model as I have got)ringing three times then call dropped again, could it just be this type of phone?

Most likely that model, Kay, but I have no knowledge about Android phones, or Motorola ones, so you need someone with direct knowledge - which EE staff should have.

Keep us informed, and if you get an understandable answer, let us know what it is - it might help someone else.

[andysm 18]

If you bought this phone in Tesco, is it possible the phone is locked to the O2 network (which Tesco use)? Did you buy the phone with a Tesco mobile SIM?

[kay1 13]

The phone I bought was sim free used ee  SIM card, went back to ee again  they were at a loss why it wouldn't connect to landlines, took phone back to Tesco and got my money back so no one was able to solve the problem

[RollingJ 2,040]

Sorry to hear no-one could solve your problem - but at least you got your money back.

[BigAl1 143]

Sometimes these things happen - usually to me

[kay1 13]

19 hours ago, RollingJ said:

Sorry to hear no-one could solve your problem - but at least you got your money back.

But still need a new phone,only thing I can do is try my sim card before I hand any money over!

[zach 235]

21 hours ago, kay1 said:

But still need a new phone,only thing I can do is try my sim card before I hand any money over!

They won't let you do that. Possibly on a used one, can't see it being an option on new ones.

 

It might just have been a 'bad' phone. You could get exactly the same and it's OK (not read back, sorry if it's been mentioned)

 

Give us a budget and We'll see if we can find you a decent phone. I've not had issues with Samsung or Apple. Samsung do some lower budget phones, Apple require fairly deep pockets!

[BigAl1 143]

Can you not just try the sim in a friends phone?