Janus   28 #25 Posted May 13, 2021 BT says it is speeding up its rollout of full-fibre broadband to five million more households than previously planned in a move it says could create up to 7,000 jobs. Boss Philip Jansen told the BBC that BT is also bringing forward its deadline to complete the work, with 25 million homes now due to be connected by 2026. https://www.bbc.com/news/business-57091063 Share this post Link to post Share on other sites Share this content via...
Janus   28 #26 Posted May 13, 2021 I have a question about the above, re a possible positive knock on effect to customers with mobile plans. My previous provider told me that most mobile plans include unlimited minutes now, not just unlimited tx. They said that the main cost tends to be the data part of the mob plan. If there is a vast increase in homes having BB, will this eventually bring down the cost of mobile plans? In theory there may be less reliance on mobile data? Share this post Link to post Share on other sites Share this content via...
Mr Allen   0 #27 Posted May 13, 2021 1 hour ago, Janus said: I have a question about the above, re a possible positive knock on effect to customers with mobile plans. My previous provider told me that most mobile plans include unlimited minutes now, not just unlimited tx. They said that the main cost tends to be the data part of the mob plan. If there is a vast increase in homes having BB, will this eventually bring down the cost of mobile plans? In theory there may be less reliance on mobile data? Unlikely, especially when teenagers are out all the time after June 21st and will need surgically removing from their phones!   Share this post Link to post Share on other sites Share this content via...
HeHasRisen   3,405 #28 Posted May 13, 2021 (edited) 1 hour ago, Mr Allen said: Unlikely, especially when teenagers are out all the time after June 21st  There is nothing stopping teenagers going out all the time now, as for the rest of your argument it isn't really worth replying to. Edited May 13, 2021 by HeHasRisen Share this post Link to post Share on other sites Share this content via...
gamezone07   23 #29 Posted May 13, 2021 On 03/05/2021 at 13:26, Mr Allen said: Meh, I ditched Talk Talk 6 months ago in favour of Plusnet because I couldn't talk to TT's Foreign call centres! And now Plusnet don't answer the phone for half an hour!   OK I get that everyone's working remotely due to the Pandemic including their support staff but come on!  Also, I was on BT dial up 20 years ago and the service was a joke and customer "support" (and I use the term very loosely! ) was a nightmare.   Yes, strange they they answer the mobile help line straight away  btw, why are BT doing this, post covid kudos? is there a business case for it,  great though. On 03/05/2021 at 13:57, Mr Allen said: I'd hope most would be savvy enough to avoid BT in the first place, Foreign call centres, rubbish service in general...  I really value Plusnets UK customer service, no xeno, just clarity, helps they are mostly based in my home town. Share this post Link to post Share on other sites Share this content via...
Mr Allen   0 #30 Posted May 13, 2021 15 minutes ago, gamezone07 said: Yes, strange they they answer the mobile help line straight away  btw, why are BT doing this, post covid kudos? is there a business case for it,  great though. I really value Plusnets UK customer service, no xeno, just clarity, helps they are mostly based in my home town. I can't fault them, apart from the fact because they're all working remotely from Home so it takes them up to half an hour to answer the phone sometimes, good job it's an 0800 number.     Share this post Link to post Share on other sites Share this content via...
Janus   28 #31 Posted May 14, 2021 21 hours ago, Mr Allen said: Unlikely, especially when teenagers are out all the time after June 21st and will need surgically removing from their phones!   😂 But I never see any injuries on their forehead.....or damage to lampposts. Share this post Link to post Share on other sites Share this content via...
apelike   10 #32 Posted May 14, 2021 23 hours ago, gamezone07 said: Yes, strange they they answer the mobile help line straight away  btw, why are BT doing this, post covid kudos? is there a business case for it, They had a similar plan before for people on low incomes, think it was called basics.  Share this post Link to post Share on other sites Share this content via...
RollingJ Â Â 2,042 #33 Posted May 14, 2021 (edited) 11 minutes ago, apelike said: They had a similar plan before for people on low incomes, think it was called basics. Â Yes - BT Basic, but the conditions for getting it were (I think, but could be wrong) were slightly different. I had it for a short while many, many years ago, and the hoops I had to jump through were numerous, and in those days it was phone only. Edited May 14, 2021 by RollingJ Share this post Link to post Share on other sites Share this content via...