Grahamfff   10 #1 Posted February 22, 2021 Hi  The wireless keyboard on a friend's Windows PC has suddently stopped working. I changed the battery and still the Pc would not recognise it. I also tried a different keyboard with the same result.  A wireless mouse IS working, however.  Any ideas how to resolve this?  Thanks Share this post Link to post Share on other sites Share this content via...
Jomie   30 #2 Posted February 22, 2021 It might help to switch everything off that is using Bluetooth and then try to connect. Perhaps updating drivers might help. Share this post Link to post Share on other sites Share this content via...
swarfendor437 Â Â 14 #3 Posted February 22, 2021 Is it really Bluetooth? I have a Cherry Keyboard with a transmitter but it is RF - bluetooth tends to be for Macs (the keyboard has a switch to change mode from RF (Windows/Linux) to Bluetooth (Mac). Unless of course it is definitely a Bluetooth keyboard. Has your friend tried System Restore to an earlier time when the keyboard did work? (Difficult to do I appreciate with no working keyboard). Do you or they have access to a USB keyboard? Share this post Link to post Share on other sites Share this content via...
Ricksy   0 #4 Posted February 24, 2021 Maybe the issue could be in the driver's update. As a variant, check it Share this post Link to post Share on other sites Share this content via...
