pattricia 575 #1 Posted September 28, 2020 I read that your mobile phone has to be 5 years or less to be able to download the new NHS COVID -19 APP. How do I know how old my phone is ? It’s a Samsung but do not know what model. There is a Samsung mobile phone shop on Commercial Street, so would they know if I took it in ? Share this post Link to post Share on other sites Share this content via...
carosio 186 #2 Posted September 28, 2020 On my samsung S6, model number is on the back, and if I go into apps -settings-about device, it gives details. Share this post Link to post Share on other sites Share this content via...
speleo1 10 #3 Posted September 28, 2020 If you try and Download the app it will probably tell you your phone is not up to date,and needs updating or a newer phone. Share this post Link to post Share on other sites Share this content via...
pattricia 575 #4 Posted September 28, 2020 Thank you for these helpful replies. Share this post Link to post Share on other sites Share this content via...
alchresearch 215 #5 Posted September 29, 2020 (edited) Its less about the phone's age and more about what version of an operating system it has. If you can sign into Google Play and open this page it should tell you if its compatable: https://play.google.com/store/apps/details?id=com.antbits.nhsSafeguardingGuide&hl=en_GBhttps://play.google.com/store/apps/details?id=com.antbits.nhsSafeguardingGuide&hl=en_GB I get this message when I'm signed in: This app is compatible with all of your devices. Edited September 29, 2020 by alchresearch Share this post Link to post Share on other sites Share this content via...