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Covid 19 Bus Service Timetables

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On 23/03/2020 at 14:24, busdriver1 said:

The rule of thumb here seems to be to check the operators timetables on their websites. NOT the sypte ones. For whatever reason they do not seem to be keeping up.

well why aren't i surprised it beggars belief that they can not be bothered to change the journey planner but then that is the PTE for you they could not care less - I might have been a little more understanding if they had  withdrawn the planner and simply referred you to the temporary time tables

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Posted (edited)
3 hours ago, AY1975 said:

Following on from the thread on bus service changes due to Covid19 at 

has anyone tried to claim a refund on any weekly or monthly bus or tram tickets that they bought before the Covid19 lockdown started (and before they knew it was coming) and that they are now unable to use because of the lockdown?

 

I have a 28-day Citywide ticket that I pre-paid onto my smartcard using the machine at Sheffield Interchange for which I paid £65.60. My current ticket started on Tuesday of this week but it is unlikely that I will be able to use it. There is information on the First Group website at https://www.firstgroup.com/help-and-support/coronavirus-information about who to contact with ticket refund enquiries, but that only applies to First bus only tickets. There doesn't appear to be anything on the Stagecoach or Travel South Yorkshire websites, and the prices of CityBus and Citywide tickets are set by South Yorkshire PTE as they are valid on all operators.

 

I would guess that my best bet might be to set up a MyTSY account and use their online MyTSY service or write to South Yorkshire PTE's Customer Liaison Team. If nothing comes of that, I might just have to grit my teeth and accept that I've wasted £65.60, but at least after the end of April I will save that much per month until the lockdown ends and I can start going to work again.

For Travelmaster products such as Citywide see their website - https://sytravelmaster.com/

 

1 hour ago, Bigal1 said:

well why aren't i surprised it beggars belief that they can not be bothered to change the journey planner but then that is the PTE for you they could not care less - I might have been a little more understanding if they had  withdrawn the planner and simply referred you to the temporary time tables

Quite simply they won't have the resource. Normally a timetable change will be planned a couple of months in advance and worked through. This is an emergency situation.

 

Check with the operators you intend to travel with. Links previously provided.

Edited by Andy C

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1 hour ago, Andy C said:

For Travelmaster products such as Citywide see their website - https://sytravelmaster.com/

 

Quite simply they won't have the resource. Normally a timetable change will be planned a couple of months in advance and worked through. This is an emergency situation.

 

Check with the operators you intend to travel with. Links previously provided.

So why not turn it off during the emergency rather than leave it showing fiction

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Posted (edited)
27 minutes ago, Bigal1 said:

So why not turn it off during the emergency rather than leave it showing fiction

I couldn't say for sure, I imagine third parties involved, the few members of staff involved are working from home and up to their eyeballs and nobody should be travelling unless they really need to, those people that do need to travel are alerted by a message on the homepage that divert them to the service change page instead of the journey planner.

Edited by Andy C

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You clearly have a better view of the PTE than me.  As unfortunately  I have posted in the past even with long termed planned changes due to engineering work or perhaps a revised timetable for an event all too often the planner is not amended just as they are happy to leave the tram dot matrix displays showing wrong info

 

I do agree that people should not be traveling but for those who may have to then having to go to multiple sites and draw up your own matrix of options is hardly ideal -

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the Travel South Yorkshire service change page now has all the temporary CV19 bus timetables to download here: https://travelsouthyorkshire.com/servicechanges/.

 

For tram services visit here: https://www.stagecoachbus.com/news/yorkshire/2020/march/coronavirus-advice-and-tram-timetables

 

For train services visit https://www.nationalrail.co.uk/

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Sorry for delay in posting these. 
 

I’ve started a new thread so they are easy to find click on Sheffield for our time tables 

 

 

All bus routes in South Yorkshire are on emergency timetables from immediate affect. 

Here are the pte time tables for all
Services 

Please check very carefully as there are major changes first bus are using a basic Sunday tt with early extras but a early finish.  

Some services aren’t running , some are working short: there are some TM 218s that work city - Totley presumably to serve psalter Lane. 

Remember is your journey really necessary ?  and is it in line with govt guidelines ? 

Keep safe please help your driver to help you speak clearly some assault screens have been modified , use contactless 

 

 

https://travelsouthyorkshire.com/servicechanges/

https://travelsouthyorkshire.com/servicechanges/

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O.k we are in a bad spell right now and the Buses in Sheffield have really been cut down,so for people who are working,it as been hard to get there on time,like i have to get from Herdings to Ecclesfield,and use the First Buses when running normally,but the earliest bus i can catch is the Stage Coach Number 1 bus,o.k i have to thank them for running buses,but then the Number 1 bus drivers seem to work to a Timer at bus stops and this can be very annoying when your trying to get to work,why?do they do this First thing in the morning then after that never work to the bus times,if they had timers in the day time then drivers would really be in trouble with there bosses at work,Why? do Stage Coach do this is so wrong for the sheffield public

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1 hour ago, 1295galaxy said:

O.k we are in a bad spell right now and the Buses in Sheffield have really been cut down,so for people who are working,it as been hard to get there on time,like i have to get from Herdings to Ecclesfield,and use the First Buses when running normally,but the earliest bus i can catch is the Stage Coach Number 1 bus,o.k i have to thank them for running buses,but then the Number 1 bus drivers seem to work to a Timer at bus stops and this can be very annoying when your trying to get to work,why?do they do this First thing in the morning then after that never work to the bus times,if they had timers in the day time then drivers would really be in trouble with there bosses at work,Why? do Stage Coach do this is so wrong for the sheffield public

Certain bus stops have timing points so the driver has to wait a cpl of minutes before he can set off again . All well and good early in the morning etc but when people are starting to go to work passengers/ people in cars/traffic etc them Times need to be altered. Don’t blame the driver he only doing his job to try and get people to where they want to go . Route times need to change when busy to reflect this but don’t hold your breath 

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On 03/04/2020 at 15:10, 1295galaxy said:

O.k we are in a bad spell right now and the Buses in Sheffield have really been cut down,so for people who are working,it as been hard to get there on time,like i have to get from Herdings to Ecclesfield,and use the First Buses when running normally,but the earliest bus i can catch is the Stage Coach Number 1 bus,o.k i have to thank them for running buses,but then the Number 1 bus drivers seem to work to a Timer at bus stops and this can be very annoying when your trying to get to work,why?do they do this First thing in the morning then after that never work to the bus times,if they had timers in the day time then drivers would really be in trouble with there bosses at work,Why? do Stage Coach do this is so wrong for the sheffield public

The drivers are simply sticking to the timetable! I'm sure you wouldn't be impressed if you missed your bus because it had left early rather than waiting time!

 

It does go to show something though how much faster buses are getting between timetable points with little other traffic on the road. Imagine if it was like that all the time..

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Posted (edited)

Note there are further timetable changes/reductions coming up this week.

 

Keep an eye on the following links for latest:

https://travelsouthyorkshire.com/servicechanges/

http://www.tmtravel.co.uk/

https://www.stagecoachbus.com/

https://www.firstgroup.com/south-yorkshire/

http://www.hulleys-of-baslow.co.uk/

https://www.powellsbus.co.uk/

https://www.supertram.com/

https://www.nationalrail.co.uk/

 

There are very few people travelling now and the businesses providing public transport services, as well as having some staff in self isolation, are taking very little money (reports are that passenger numbers are down about 90%)  and are reducing services and putting staff on furlough to reduce the risk of bankruptcy whilst still providing a means for as many key workers as possible to commute and for people to get to local shops for essential groceries.

 

Recently announced government funding for buses is expected to be enough to keep a basic skeleton service running on key routes, it sounds like in our area the money is to be administered by SYPTE under the direction of the City Region Mayor rather than going direct to operators.

 

Remember - essential travel only, practice social distancing where possible, don't leave newspapers/rubbish on vehicles, respect the staff (key workers!), pay for your ticket by contactless means not cash and check the latest timetables before travel.

 

ONLINE TICKET SALES:

Weekly and 28 day tickets can be purchase at:

 

Travelmaster products (Citybus/Citywide/SY Connect) https://sytravelmaster.com/

Stagecoach products (Megarider) https://www.stagecoachbus.com/

First products https://www.firstgroup.com/south-yorkshire/tickets/online-tickets

 

Day tickets and some weekly tickets also available on the First and Stagecoach apps

Edited by Andy C

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Hi, can I just ask, my neighbour has told me the buses are going to be run every two hours from now on until this is all over.

 

I have to use buses as I am a key worker and need to get to work, do you know if this is true?

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