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City Taxis Charge For Cases


lazarus

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  • nikki-red changed the title to City Taxis Charge For Cases
2 hours ago, lazarus said:

How long have City Taxis been charging to take cases? my wife and two friends were charged £5 to take three cases from Gleadless Valley to Hartshead. 

 

City Taxis might be the best people to ask

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4 hours ago, lazarus said:

How long have City Taxis been charging to take cases? my wife and two friends were charged £5 to take three cases from Gleadless Valley to Hartshead. 

 

Did you order an estate car? Because that is £5 extra.

 

(to answer the Uber question, you have to order an XL or something, which is also more expensive)

 

If you didn't, and clearly your 3 cases wouldn't fit in a normal car, but an estate arrived, he/she will charge you £5 extra.

 

It's a rare occasion, and if this happened to me, I would possibly waive it (but make sure they know so I get upto 5 tip! :hihi: , unless it was clearly taking the mick (i.e. even estate struggled)

 

My boot is huge (hatchback), but 3 large suitcases, struggle with wheel arches.

 

 

Edited by *_ash_*
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4 hours ago, lazarus said:

To much of a bind as you are speaking to call centre in India.

Not always the case the overseas call centre is used as an overflow for regular call centre here, so during the not so busy periods there is every chance you’ll speak to someone in Sheffield office. 
I agree with *_ash_* however that there may be a booking charge for the estate, that is normally the case if the customer requests an estate for what ever reason. Same for any specialist vehicle such as a six or an eight seater. It’s a different topic if customer feels they should not be charged extra for requesting the extra service, but they are the best people to ask for an explanation. 

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15 hours ago, *_ash_* said:

Did you order an estate car? Because that is £5 extra.

 

(to answer the Uber question, you have to order an XL or something, which is also more expensive)

 

If you didn't, and clearly your 3 cases wouldn't fit in a normal car, but an estate arrived, he/she will charge you £5 extra.

 

It's a rare occasion, and if this happened to me, I would possibly waive it (but make sure they know so I get upto 5 tip! :hihi: , unless it was clearly taking the mick (i.e. even estate struggled)

 

My boot is huge (hatchback), but 3 large suitcases, struggle with wheel arches.

 

 

Surely if you don't specifically ask for an estate but your luck comes in and one turns up it shouldn't be an extra premium to use the boot - specially suitcase unless they were filled with concrete. It seems a little petty to me, but y'know rules are rules and all that. 

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