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Poor Communication With Window Cleaners

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Does anyone else have issues with window cleaners not responding to text messages?

 

The last three/four months we have had a window cleaner in S5 now they've stopped replying to my messages.
We've always paid them by bank transfer (as per the details stated on their leaflet) and since they started, we've never had any response or acknowledgement to confirm if any of our payments were received nor any indication of when they'd likely return for the following month.

 

We had a nightmare trying to get a cleaner in our area in the first place and now I'm close to sending a text saying their service is no longer required due to no communication. 

 

Just wondered if this something that is common around here as I've never had issues with cleaners prior to relocating to Sheffield.

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Why don’t you try calling?

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16 hours ago, Happ said:

Why don’t you try calling?

They never pick up the phone either, despite trying. Really frustrating! 

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