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Paying Your Last Respect, Was Told To Make An Appointment

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Having lost several family members we have used Simpson's and received excellent service and have been able to attend the chapel of rest at short notice.   When my dad passed away we used a different funeral director not that far away from Simpson's and I wasn't as impressed with the service provided.  Due to bad weather we had to wait a couple of weeks for the funeral and they would not let us attend until two day's before the funeral.  I felt this made the whole process more difficult with the wait.  I suppose they all have their own way of doing things.

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several members of my family have used simpsons and they have been brilliant and the last time I went there late afternoon they said just take a seat we will be a few moments ,and then took me through and they said stay as long as you feel, and the same with keatons ,nothing was any trouble. as I say I don't want to mention the company as they have had enough publicity this year

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sorry not sure how to pm just seen this but I would rather not say who the company was  ,ive been told something else since this post about another incident with them. I think I should end it there

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I can't imagine why anyone would just turn up at funeral home and expect to be able to visit the body? 

 

It's completely normal to have to arrange an appointment.

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