Now Broadband?

[stylefree 14]

does  anyone in sheffield  have now broadband, as i am thinking of signing up with them

 

reviews are varied, so just wondered what experience sheffielders have with this company.

[dollypeg 10]

I have had Now Broadband for  almost 3 years. i have the full package broadband, phone and TV all for 36.87 per month. Due to house move I've used it in 2 different districts of Sheffield with absolutely no problems at all. In all this time my broadband has not dropped once.  Best service I've ever had 

[*Wallace* 333]

Dollypeg what speed do you get please ?

Edited July 23, 2019 by *Wallace*

[PandaJuggler 10]

I moved to Now not long ago, and have had a couple of problems with their router.

 

First of all, it appeared to interfere with my TV signal; I had to mess about with the frequency on the router's settings. It seems to have settled down now, but it was a nuisance for a while. This was never an issue with my four previous routers/suppliers.

 

Secondly, I have an Xbox 360 plugged directly into the router, but the connection is unreliable. Sometimes I switch the console on, and the online content appears as it should; but it often fails to connect, and I have to unplug and then plug the cable in again to get the orange 'connection light' (and the content) to appear. Again, this was never a problem with my old routers.

[dollypeg 10]

• Just done a quick speed test    12.2 Mbps download 8.75Mbps upload.     At this precise moment running 1 desktop pc plus a quite powerful gaming pc and a PS4. quite a busy house but we have no problem running as may a 6 devices at the same time.

Edited July 23, 2019 by nikki-red

[Pyrotequila 403]

To be fair, most of the providers (with the exception of Virgin) use the same equipment; i.e. the phone line to your house.

So any issues that aren't related to crappy routers usually have to be shunted to BT as they own the lines.

[swarfendor437 14]

On 23/07/2019 at 16:00, PandaJuggler said:

I moved to Now not long ago, and have had a couple of problems with their router.

 

First of all, it appeared to interfere with my TV signal; I had to mess about with the frequency on the router's settings. It seems to have settled down now, but it was a nuisance for a while. This was never an issue with my four previous routers/suppliers.

 

Secondly, I have an Xbox 360 plugged directly into the router, but the connection is unreliable. Sometimes I switch the console on, and the online content appears as it should; but it often fails to connect, and I have to unplug and then plug the cable in again to get the orange 'connection light' (and the content) to appear. Again, this was never a problem with my old routers.

This NowTV forum thread might be of interest to you:

 

https://community.nowtv.com/t5/Setup-Performance/is-there-any-way-to-replace-the-standard-router/td-p/421971

[walkertelecoms 16]

On 23/07/2019 at 20:58, dollypeg said:

• Just done a quick speed test    12.2 Mbps download 8.75Mbps upload.     At this precise moment running 1 desktop pc plus a quite powerful gaming pc and a PS4. quite a busy house but we have no problem running as may a 6 devices at the same time.

Did you speedtest with everything turned off apart from the testing device?
12down seems a tad grim with 9up.