Temuchin   13 #13 Posted July 19, 2019 We've been using online deliveries since 2010: Tesco, Ocado, Sainsbury's, Asda, Waitrose, Morrisons. Tesco proved too unreliable, Sainsbury's were not good with substitutions, Asda just not suited to our tastes; Ocado are good, but a little expensive, Waitrose even more so. But for the last for or five years, we've used only Morrisons: the service is (mostly - none are perfect) excellent, they are reliable and helpful, deal with complaints quickly, and we're familiar with their products.  Things to consider: online may not be the best option for fresh items (meat, fish, fruit) you have to pay for the delivery, of course (around a fiver, but depends on day/time) Morrisons don't give you the choice of no plastic bags, and they charge a refundable 5p per bag: you can either return them on the next delivery, or (as we do), empty everything onto the floor and give them back immediately . Share this post Link to post Share on other sites Share this content via...
Cyclone   10 #14 Posted July 19, 2019 I tried a variety in the early days of the services, but the substitutions were silly (and you couldn't tick no subs at the time). I'd imagine that they've got much better these days though, with the services no longer being new. Share this post Link to post Share on other sites Share this content via...
Chez2   10 #15 Posted July 19, 2019 7 hours ago, Cenobite said: When you sign up, just tick the box not to allow substitutions. You can also go back and change it by editing your account. Anyone getting substitutions must be allowing it. Did you not read my post? At the time the T&Cs were that if anything was unavailable then they would send substitutions but the driver would alert you to them and you could decide not to accept them. The driver dropped the bags and left without saying anything. This happened more than once. Share this post Link to post Share on other sites Share this content via...
pattricia   575 #16 Posted July 26, 2019 So when ordering your shopping online, do you pay with your debit or credit card ? Share this post Link to post Share on other sites Share this content via...
Ghozer   112 #17 Posted July 26, 2019 1 hour ago, pattricia said: So when ordering your shopping online, do you pay with your debit or credit card ? Either... doesn't matter really! Share this post Link to post Share on other sites Share this content via...
pattricia   575 #18 Posted July 26, 2019 1 hour ago, Ghozer said: Either... doesn't matter really! Thank you . Share this post Link to post Share on other sites Share this content via...
swarfendor437 Â Â 14 #19 Posted July 28, 2019 (edited) I can only comment as per Cyclone when substitutions could not be checked either. It was 8 weeks of torture whilst waiting for the replacement car after the first Scenic got written off! (and that was Tesco) Edited July 28, 2019 by swarfendor437 Share this post Link to post Share on other sites Share this content via...