pattricia 575 #1 Posted July 18, 2019 I’m thinking of having a grocery shopping order delivered but have never done this before. I know I have to order on my iPad, but what is the actual procedure ? Share this post Link to post Share on other sites Share this content via...
zach 234 #2 Posted July 18, 2019 Create an account with the shops you want to use Log on to account Chose delivery day/time Do your shopping Pay Wait for the goodies! Share this post Link to post Share on other sites Share this content via...
pattricia 575 #3 Posted July 18, 2019 7 minutes ago, zach said: Create an account with the shops you want to use Log on to account Chose delivery day/time Do your shopping Pay Wait for the goodies! Thank you zach. Share this post Link to post Share on other sites Share this content via...
Chez2 10 #4 Posted July 18, 2019 I wish you more luck than I had. The first order or two were fine. I only used it when I was working long hours and planning a party / dinner party. The substitutions just got silly and i ended up going shopping anyway. They are supposed to tell you about them. There were so many it was beyond silly. I ordered rock salt but they sent table salt. I ordered a large box of mixed cheese biscuits, they sent one small pack. It would have been fine if they had sent a few pack roughly the same size / weight as the box. How was I supposed to make a cheese and biscuit course for six people with one pack of biscuits? One day it didn't get delivered at all. They kept saying it would be late but still come. They told me late evening it wasn't coming. I was preparing to cook for visitors. Share this post Link to post Share on other sites Share this content via...
pattricia 575 #5 Posted July 18, 2019 9 minutes ago, Chez2 said: I wish you more luck than I had. The first order or two were fine. I only used it when I was working long hours and planning a party / dinner party. The substitutions just got silly and i ended up going shopping anyway. They are supposed to tell you about them. There were so many it was beyond silly. I ordered rock salt but they sent table salt. I ordered a large box of mixed cheese biscuits, they sent one small pack. It would have been fine if they had sent a few pack roughly the same size / weight as the box. How was I supposed to make a cheese and biscuit course for six people with one pack of biscuits? One day it didn't get delivered at all. They kept saying it would be late but still come. They told me late evening it wasn't coming. I was preparing to cook for visitors. Which supermarket was it ? Share this post Link to post Share on other sites Share this content via...
zach 234 #6 Posted July 18, 2019 I've used... Ocado ASDA Tesco Iceland They have all been ok but you must also not accept rubbish. Get on the phone straight away and complain if things are wrong. I won't accept substitutes if the option is there, you can end up with some very odd things! Share this post Link to post Share on other sites Share this content via...
Chez2 10 #7 Posted July 18, 2019 2 hours ago, pattricia said: Which supermarket was it ? ASDA and Tesco. When I went through the substitutions and told them the driver dropped and ran which was against their policy they didn't apologise. I also said if the substitutions were sensible it wouldn't have been such a problem. When it get to eight substitutions on a weekly shop for two people plus one dinner party then its time to pack in. They made no effort to apologise for the silly substitutions or offer anything off the next shop. Some of the fruit and veg was okay but some was very poor quality. I would not have picked it up in store. It wasn't as though there had been bad weather or any other disruption to cause such poor stock control. Share this post Link to post Share on other sites Share this content via...
Silverfox21 10 #8 Posted July 18, 2019 We’ve been having deliveries from Tesco once or twice a month for the last 5 years. No problems at all! Share this post Link to post Share on other sites Share this content via...
pattricia 575 #9 Posted July 18, 2019 42 minutes ago, Silverfox21 said: We’ve been having deliveries from Tesco once or twice a month for the last 5 years. No problems at all! That’s good. I may use them. I would have liked Aldi but they do not deliver. Share this post Link to post Share on other sites Share this content via...
desy 10 #10 Posted July 19, 2019 We have never had any substitutions that have been from Asda and we have used them every 3 weeks for the last 4 years. Share this post Link to post Share on other sites Share this content via...
pattricia 575 #11 Posted July 19, 2019 3 hours ago, desy said: We have never had any substitutions that have been from Asda and we have used them every 3 weeks for the last 4 years. Another one for me to consider then. I’m spoilt for choice now. Looks like Tesco and Asda are good but what about Morrisons or Iceland ? Anyone had them ? Share this post Link to post Share on other sites Share this content via...
Cenobite 13 #12 Posted July 19, 2019 (edited) When you sign up, just tick the box not to allow substitutions. You can also go back and change it by editing your account. Anyone getting substitutions must be allowing it. Edited July 19, 2019 by Cenobite Share this post Link to post Share on other sites Share this content via...
