chocki   13 #1 Posted January 24, 2019 Help! I am in Iceland (country!) at the minute and my phone says emergency calls only. I'm with EE. When I was flying here I put it on airplane mode and it's only since then it's happening. Can anyone help please Share this post Link to post Share on other sites Share this content via...
Ghozer   112 #2 Posted January 24, 2019 If you took it out of Airplane mode, and it now says "Emergency Calls Only" then that means it cannot find a signal or network it can use...  I know it's no use now, but did you text ROAMING to 150 before heading over? have a read here... https://community.ee.co.uk/t5/Roaming/EE-roaming-Getting-ready-to-use-your-phone-abroad/td-p/674154 Share this post Link to post Share on other sites Share this content via...
chocki   13 #3 Posted January 24, 2019 Thank you for that.  I've read it. Is there anything I can do now to get it back to normal now (sorry I'm not up on mobiles at all). I appreciate your advice. I can use the internet but can't ring or text message Share this post Link to post Share on other sites Share this content via...
Ghozer   112 #4 Posted January 24, 2019 Other than contacting EE's help - I don't think so.... Share this post Link to post Share on other sites Share this content via...
Top Cats Hat   10 #5 Posted January 24, 2019 The last time I was on EE (it was Orange then) and had no problems so I suspect it is your handset/settings.  It might be worth sticking your SIM in someone elses (unlocked) phone just to check that you don't have any restrictions on making calls and sending texts.  Are you recieving calls/texts? Share this post Link to post Share on other sites Share this content via...
Ghozer   112 #6 Posted January 24, 2019 Good point made above - check in your network settings if you have Roaming enabled... Share this post Link to post Share on other sites Share this content via...
chocki   13 #7 Posted January 24, 2019 2 hours ago, Top Cats Hat said: The last time I was on EE (it was Orange then) and had no problems so I suspect it is your handset/settings.  It might be worth sticking your SIM in someone elses (unlocked) phone just to check that you don't have any restrictions on making calls and sending texts.  Are you recieving calls/texts? No. When someone rings it says "this number is temporarily unavailable, please try again later" Share this post Link to post Share on other sites Share this content via...
apelike   10 #8 Posted January 24, 2019 Found this as well.  https://community.ee.co.uk/t5/Roaming/Roaming-in-Iceland/td-p/703497 Share this post Link to post Share on other sites Share this content via...
weex1 Â Â 10 #9 Posted January 25, 2019 You need to call EE and ask them to enable roaming on your account. Same thing happened to me. Share this post Link to post Share on other sites Share this content via...