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Yorkshire bank Meadowhall

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Can someone please help me

 

I have deposited some cash at Meadowhall at approximately 10am today using the drop box. This money is still not showing in my account. I have called customer services who told me they can't do anything until Monday and even then may not be able to do anything. 

Can someone please help.

 

How long does it normally take and wouldn't the bank have cleared it by now?

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I think you'll find that anything deposited after closing Friday will Probably not show on your Account until Monday - when weekend stuff is processed.

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Well the bank was actually open and their was staff there so does this not say they should be working?

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Won"t have been processed yet, don"t worry.

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Think of it this way, the front of House in a restaurant doesn't cook your food....

 

similarly counter staff, don't process admin stuff, they all specialise....

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My point is the bank was open and all money should of been processed before the close of business. 

But it hasn't. The customer service is saying nothing is showing for my account. 

I have also read money has "gone missing" before in the bank 

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This is from the Yorkshire Bank Meadowhall website...

 

Quote

Please note: There are no manual counter services at this branch. Automated withdrawals and deposits are available. Deposits are credited after 24 hrs.

It doesnt state if that includes weekends or if they take longer, but I would imagine they do.

Edited by nikki-red

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I've only used that deposit facility once. I told the guy I didn't know what to so he did it for me. Ignorance can be useful sometimes.

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Three working days.

 

Working days do not include Saturday, Sunday or Bank Holidays. The fact that people were working in the branch today is neither here nor there.

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Most transactions take at least 24-48 hours to be processed.   If deposited on a weekend it will nearly always be the next working day before anything shows. 

 

That particular branch doesn't even have any processing facilities.   The fact that staff are there to give a customer service face is irrelevant - Meadowhall "branch" is just a glorified drop box really.  Its always been that way.   

 

I personally have not heard any horror stories about money going missing there, but in any event, you will have a receipt for your deposit.  It will all be on camera and computer.    

 

Nothing will happen now until at least next week so just forget about it till then.

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I wouldn’t expect a deposit to be credited to account on a Saturday, Sunday or bank holiday. It’s nothing to worry about.

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Our inside mt is side by side with cash one shows up at once in the account.

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