Really slow broadband

[sooi 0]

4 hours ago, pearlt072 said:

@sooi  Where abouts do you live?  Postcode would be useful.

S3, near Ladys Bridge.

 

 

I'm not necessarily complaining about Sky's service (except for the connection drops now and then).

I do get the speed that they provided, which is about 7Mbps max.

Also, as far as I can find 7Mbps is the fastest I can get where I live.

 

The main thing I'm complaining about is the fact that my neighbours (in the apt buildings next to mine) can get speeds up to 1Gbps which is about 20 times faster. 

I understand that the speed is going to fluctuate per building but that big of a difference seems a bit ridiculous to me.

 

I was just wondering if there was any way for me to get a better connection at all. So far neither my landlord, Sky or OpenReach have gotten me anywhere. 

 

The only feasible option I can think of is using mobile data. Which would definitely be faster but probably cost me fortunes.

Edited February 14, 2019 by sooi

[spider1 11]

 I had similar problems with sky slow broad band. I had it on going for months they kept fobbing me of but i wouldnt let it drop. I had 4 different open reach providers and a main man from sky a b b specialist. . He tested everything sorted it i now get 36 mg was 2 mg so sorted . 

P. S.  have you had a new main b t box in house so you dont need any filters 

[woolyhead 15]

I had the same problem with broadband speed being only a few megabits a second. It turned out that the BT socket where the broadband comes in the house was heavily corroded. Once that was replaced the speed went from about 2 Mb/s to 13 Mb/s. I'm with Talk Talk. 

Edited February 25, 2019 by woolyhead

[Ghozer 112]

On 14/02/2019 at 16:07, sooi said:

S3, near Ladys Bridge.

 

 

I'm not necessarily complaining about Sky's service (except for the connection drops now and then).

I do get the speed that they provided, which is about 7Mbps max.

Also, as far as I can find 7Mbps is the fastest I can get where I live.

 

The main thing I'm complaining about is the fact that my neighbours (in the apt buildings next to mine) can get speeds up to 1Gbps which is about 20 times faster. 

I understand that the speed is going to fluctuate per building but that big of a difference seems a bit ridiculous to me.

 

I was just wondering if there was any way for me to get a better connection at all. So far neither my landlord, Sky or OpenReach have gotten me anywhere. 

 

The only feasible option I can think of is using mobile data. Which would definitely be faster but probably cost me fortunes.

If all comes to it, I could come take a quick look (I only live up the road)  - but you can't really compare one apartment block to another, it all depends what contract they worked out with suppliers etc..