Hedgehog50 Â Â 10 #1 Posted November 17, 2018 Hi could anyone tell me how to fix my laptop. It will only show numbers and no letters at all and have even tried plugging in a keyboard to try but still only numbers? Thanks Share this post Link to post Share on other sites Share this content via...
Ghozer   112 #2 Posted November 17, 2018 Check for 'NUM LOCK'! and turn that off....  Often requires the FN key and another...  If you tell us the make/model of the laptop, I can have a look and try figure it out from a picture Share this post Link to post Share on other sites Share this content via...
Hedgehog50   10 #3 Posted November 17, 2018 Hi the numbers lock is not on and the laptop is a G505s Lenovo. Tried holding the FN an F11 together but didn’t work? Share this post Link to post Share on other sites Share this content via...
Ghozer   112 #4 Posted November 17, 2018 If you have done the usual Virus Checks, and also checked that sticky keys is not on (press SHIFT repeatedly) then I would guess your keyboard maybe faulty...  However, I would try and eliminate this by unplugging the keyboard and trying another... Share this post Link to post Share on other sites Share this content via...
Hedgehog50 Â Â 10 #5 Posted November 17, 2018 But it is the same problem with laptop keyboard and an external one plugged into it? Â ---------- Post added 17-11-2018 at 17:44 ---------- Â Do you know anyone that I could ask to try and fix this please? Â ---------- Post added 17-11-2018 at 17:45 ---------- Â Do you know anyone that could possibly try and fix this please? Share this post Link to post Share on other sites Share this content via...
Ghozer   112 #6 Posted November 17, 2018 But it is the same problem with laptop keyboard and an external one plugged into it?  If the laptop keyboard is faulty, it can cause an issue with an external one...  If you plug 2 keyboards into a PC, and turn capslock on/off on one of them, it affects both..  If you're sure it's not the keyboard it's self, then you would be looking at some software issue, or spyware, virus, or something else...  If you're sure it's NOT software/virus/spyware etc, then it's likely the Keyboard, and unplugging it and trying an external again would help confirm it...  If you unplug it, and it's still doing it, then you back up all your documents and reset your Laptop, if at that point it's STILL doing it, then you're looking at a deeper issue, such as the mainboard... Share this post Link to post Share on other sites Share this content via...
Hedgehog50   10 #7 Posted November 17, 2018 It isn’t plugged in and tried different keyboards and only numbers work?  ---------- Post added 17-11-2018 at 17:48 ----------  How do I reset it if I can’t even log on please? Share this post Link to post Share on other sites Share this content via...
Ghozer   112 #8 Posted November 17, 2018 It isn’t plugged in and tried different keyboards and only numbers work? ---------- Post added 17-11-2018 at 17:48 ----------  How do I reset it if I can’t even log on please?  Have you physically unplugged and removed the keyboard from the Laptop, then plugged in another keyboard?  Without doing this first, I wouldn't recommend resetting, as you could reset and the issue still be present...  If you are unsure, I could take a look, but wouldn't be until tomorrow now... Share this post Link to post Share on other sites Share this content via...
Hedgehog50 Â Â 10 #9 Posted November 17, 2018 Tomorrow would be fine thanks just let me know where to bring it to you? Share this post Link to post Share on other sites Share this content via...
Ghozer   112 #10 Posted November 17, 2018 Tomorrow would be fine thanks just let me know where to bring it to you?  PM me a Mobile number, and i'll text you tomorrow when i'm available, got some things to do in the morning! Share this post Link to post Share on other sites Share this content via...
