Need to phone Veolia ?

[Itrytoplease 10]

Veolia missed my bin collection, so I wanted to phone them up. on their web site they have a 0845 number (which I have to pay for)......I looked on the council website and contacted Veolia free of charge.

I thought making a profit out of phone call for public services were discouraged if not banned.

 

update, by free of charge i mean free on my mobile, it's local call rates for phones that don't give you free local calls. sorry for the mistake.

Edited June 29, 2018 by Itrytoplease

[EmmaJones76 10]

Just ring 01142734567 and follow the prompts.

 

You cant have looked too hard as that number is here: https://www.veolia.co.uk/sheffield/contact-us , a page that came up merely by typing "Veolia Sheffield" into Google.

 

A non-thread. Mods can we get this locked?

Edited June 29, 2018 by EmmaJones76

[Itrytoplease 10]

I googled "waste collection Sheffield" and got this page -

 

https://www.google.com/search?q=waste%20collection%20sheffield&ie=utf-8&oe=utf-8&client=firefox-b&npsic=0&rflfq=1&rlha=0&rllag=53387687,-1449609,2136&tbm=lcl&rldimm=10034607813851446424&ved=0ahUKEwjqkoezy_jbAhUqKMAKHSGpDIkQvS4IeDAB&rldoc=1&tbs=lrf:!2m1!1e2!2m1!1e3!3sIAE,lf:1,lf_ui:2#rlfi=hd:;si:10034607813851446424;mv:!1m3!1d405025.5148269652!2d-1.2374414091322024!3d53.250406337948355!3m2!1i401!2i509!4f13.1

 

 

it's an 0845 number, and i'm sure others have found this site before finding the free one.

[kaytie 11]

Whenever I find an advertised 0870 or 0845 number I visit the website 'Say No to 0870' and search for an alternative geographic number..

[Itrytoplease 10]

This was a "Heads up" post to stop others falling into the trap of paying for contacting this service, but with your attitude I wonder why I bothered.

 

---------- Post added 29-06-2018 at 11:12 ----------

 

Whenever I find an advertised 0870 or 0845 number I visit the website 'Say No to 0870' and search for an alternative geographic number..

 

Interesting, I've heard of it, but never tried it. must remember it - Thanks

[EmmaJones76 10]

I googled "waste collection Sheffield" and got this page -

 

https://www.google.com/search?q=waste%20collection%20sheffield&ie=utf-8&oe=utf-8&client=firefox-b&npsic=0&rflfq=1&rlha=0&rllag=53387687,-1449609,2136&tbm=lcl&rldimm=10034607813851446424&ved=0ahUKEwjqkoezy_jbAhUqKMAKHSGpDIkQvS4IeDAB&rldoc=1&tbs=lrf:!2m1!1e2!2m1!1e3!3sIAE,lf:1,lf_ui:2#rlfi=hd:;si:10034607813851446424;mv:!1m3!1d405025.5148269652!2d-1.2374414091322024!3d53.250406337948355!3m2!1i401!2i509!4f13.1

 

 

it's an 0845 number, and i'm sure others have found this site before finding the free one.

 

More fool them.

[Phili Buster 10]

Just ring 01142734567 and follow the prompts.

 

You cant have looked too hard as that number is here: https://www.veolia.co.uk/sheffield/contact-us , a page that came up merely by typing "Veolia Sheffield" into Google.

 

A non-thread. Mods can we get this locked?

 

Is that not also a chargeable number I thought the op was advising everyone of the availability of a freephone number to contact Veolia

[EmmaJones76 10]

Is that not also a chargeable number I thought the op was advising everyone of the availability of a freephone number to contact Veolia

 

Aha, a fair point.

 

Can the OP please specify what the "freephone" number he found was, please?

[Itrytoplease 10]

Is that not also a chargeable number I thought the op was advising everyone of the availability of a freephone number to contact Veolia

 

Sorry, your right of course, it's free with my mobile, but it is a local call rather than the 0845 number which can cost "Up to 7p per minute, 7p per call or a combination of both. Total 0845 number call costs will typically be anywhere from 11p to 62p per minute, plus up to an additional 7p per-call charge. This means that 0845 numbers will usually cost more to call than a normal landline"

 

- https://www.google.co.uk/search?source=hp&ei=iic2W_2yIKLikgXKwKPIDA&q=0845+numbers+cost&oq=0845+numbers&gs_l=psy-ab.1.0.0i131k1j0l9.2013.7698.0.9764.12.6.0.6.6.0.113.541.5j1.6.0..2..0...1c.1.64.psy-ab..0.12.657....0.BWWrwcilXZw

[richard1976 10]

Veolia missed my bin collection, so I wanted to phone them up. on their web site they have a 0845 number (which I have to pay for)......I looked on the council website and contacted Veolia free of charge.

I thought making a profit out of phone call for public services were discouraged if not banned.

 

update, by free of charge i mean free on my mobile, it's local call rates for phones that don't give you free local calls. sorry for the mistake.

 

You can report a missed bin collection online here

https://service.sheffield.gov.uk/selfservice/L1_Portal.html?formname=WasteManagement

[kaytie 11]

Aha, a fair point.

 

Can the OP please specify what the "freephone" number he found was, please?

 

I have a plan with telephone landline provider which includes all UK geographic and mobile numbers, which I therefore tend to regard as "free", but am charged extra for 0845 0870 etc. Think this kind of arrangement could be what was being referred to.