justjohn   10 #1 Posted June 4, 2018 My wife recently slipped on a piece of fruit in Tesco and broke her arm. We're not compensation type people, but in view of the pain and the inconvenience (at least six weeks with her right arm in plaster) she thinks she should be able to claim something. Tesco have offered an independent service to deal with this. Does anyone have experience of this please? Share this post Link to post Share on other sites Share this content via...
geared   268 #2 Posted June 5, 2018 Chances are it had just been dropped and left by some lazy customer right before you got there. Tesco might not bother fighting the case, or they might take you to court and force you to prove it was their negligence - which is very unlikely you can do.  I'd imagine they're very wise to people claiming compo for falling over in their store, because it's such an easy trick to pull. Share this post Link to post Share on other sites Share this content via...
ll49   10 #3 Posted June 6, 2018 As your wife isn’t a child surely she’s capable of looking out for herself and her own safety everyday, the fact she slipped is her own fault. There are hundreds of people walking around supermarkets all the time so like previous posts have said it’s likely it had just been dropped by another customer, and Tesco or any other supermarket can’t be expected to see every single thing every single second, it’s our own responsibility to take care. I hate the entitled state we’re becoming, take responsibility for your own actions and stop expecting other people to take the blame. There’s no wonder every single insurance policy we have nowadays is so damn high! Share this post Link to post Share on other sites Share this content via...
mickey finn   12 #4 Posted June 6, 2018 Go for it. Share this post Link to post Share on other sites Share this content via...
dutch   68 #5 Posted June 6, 2018 Every little helps Share this post Link to post Share on other sites Share this content via...
Top Cats Hat   10 #6 Posted June 6, 2018 We're not compensation type people, but in view of the pain and the inconvenience (at least six weeks with her right arm in plaster) she thinks she should be able to claim something.  That's not how UK law works.  Her ability to 'claim something' depends on being able to demonstrate that Tescos were responsible for those injuries, not how bad those injuries are. The injuries themselves will then play a part in determining the damages awarded. Share this post Link to post Share on other sites Share this content via...
ANGELFIRE1   10 #7 Posted June 8, 2018 Every little helps  Said the old lady as she tinkled into the sea.  Angel1. Share this post Link to post Share on other sites Share this content via...
andysm   17 #8 Posted June 14, 2018 Supermarkets have a duty of care to their customers. If you want to take this further speak to a solicitor, do not take 'advice' from an internet forum. Share this post Link to post Share on other sites Share this content via...
apelike   10 #9 Posted June 14, 2018 As your wife isn’t a child surely she’s capable of looking out for herself and her own safety everyday, the fact she slipped is her own fault.  Of course its not her fault, it is the responsibility of Tesco as she is under their care all the time she is in the store. Its one of the reasons they take out Public Liability Insurance to cover being sued for accidents or damage to the public.  But to answer the OP.. if Tesco are offering an independent service then find out who it is first and do some checking. If you are not satisfied then go see a solicitor. Share this post Link to post Share on other sites Share this content via...
Waldo   96 #10 Posted June 14, 2018 That's not how UK law works.  Her ability to 'claim something' depends on being able to demonstrate that Tescos were responsible for those injuries, not how bad those injuries are. The injuries themselves will then play a part in determining the damages awarded.  I'm sure that's true; but perhaps the severity of injuries is a factor in the OP's decision to pursue a claim. Maybe that's what he means? Share this post Link to post Share on other sites Share this content via...
pattricia   561 #11 Posted June 14, 2018 As your wife isn’t a child surely she’s capable of looking out for herself and her own safety everyday, the fact she slipped is her own fault. There are hundreds of people walking around supermarkets all the time so like previous posts have said it’s likely it had just been dropped by another customer, and Tesco or any other supermarket can’t be expected to see every single thing every single second, it’s our own responsibility to take care. I hate the entitled state we’re becoming, take responsibility for your own actions and stop expecting other people to take the blame. There’s no wonder every single insurance policy we have nowadays is so damn high!  How can the fact that she slipped be her own fault ? Share this post Link to post Share on other sites Share this content via...
ez8004 Â Â 10 #12 Posted June 14, 2018 How can the fact that she slipped be her own fault ? Â He/She does have a point though. The phrase you need to be asking was the risk "as low as reasonably practicable"? It is going to be damn difficult to prove that it wasn't considering Tesco will have procedures in place. Waste your time and money by all means considering the action, but cases like this seldom wins. Share this post Link to post Share on other sites Share this content via...