richb99 Â Â 10 #1 Posted January 24, 2018 Our Panasonic Viera TV was stuck on standby a couple of days ago, fortunately within guarantee (just). TV engineer sent by John Lewis said he has had similar problems over last few days and thinks some Panasonic sets have been corrupted by a transmission from Freeview relating to a change to the BBC red button service. Noticed a couple of Panasonics being sold with same problem on Gumtree and Forum over the last couple of days. Problem solved by using reset menus which are only available to engineers. Does anybody know if this is true and, if so, what recompense would any victims have? Share this post Link to post Share on other sites Share this content via...
Ghozer   112 #2 Posted January 24, 2018 Our Panasonic Viera TV was stuck on standby a couple of days ago, fortunately within guarantee (just). TV engineer sent by John Lewis said he has had similar problems over last few days and thinks some Panasonic sets have been corrupted by a transmission from Freeview relating to a change to the BBC red button service. Noticed a couple of Panasonics being sold with same problem on Gumtree and Forum over the last couple of days. Problem solved by using reset menus which are only available to engineers. Does anybody know if this is true and, if so, what recompense would any victims have?  It could be a possibility... I know that OTA (over the air) updates are delivered via Freeivew signal, things like the TV guide, red button services etc - i'm not sure exactly what part was changed/updated and how said part interfaces with the panasonic TV's especially, BUT there is a possibility that it could cause an issue.. Share this post Link to post Share on other sites Share this content via...
altus   540 #3 Posted January 24, 2018 It could be a possibility... I know that OTA (over the air) updates are delivered via Freeivew signal, things like the TV guide, red button services etc - i'm not sure exactly what part was changed/updated and how said part interfaces with the panasonic TV's especially, BUT there is a possibility that it could cause an issue.. Things like the red button services are essentially programs conforming to the MHEG-5 standard that can be downloaded to TVs. If either the BBC have written something that doesn't conform to the standard or Panasonic's implementation of the standard is incorrect that could cause a problem. Given that the problem only seems to exist with Panasonic sets I'd suspect the latter. Panasonic may be able to provide a firmware update to the affected TV that would fix the problem. Share this post Link to post Share on other sites Share this content via...
choogling   14 #4 Posted January 24, 2018 my digihome 32 smart set decided to shut down three weeks ago I bought a replacement but still have the broken set ,the replacement set is a bush and very similar in layout to the digihome .Does badge engineering go on in the tv game? if so any one know the reset procedure for this range of sets. Share this post Link to post Share on other sites Share this content via...
acman   10 #5 Posted January 25, 2018 Badge engineering happens a lot, yours is probably a set made by vestel, they make sets for a lot, even noted ‘Japanese’, brands, I think even lower sized one for Panasonic are vestel, google vestel tv reset, it may help, a website callled Bad Caps may help, they have a section on modern tv issues, Share this post Link to post Share on other sites Share this content via...
Guest   #6 Posted January 30, 2018 Some sets get firmware updates OTA I believe.  Have a search on google and see if there are any issues, if it's a major issue it'll be all over AV forums etc. Share this post Link to post Share on other sites Share this content via...
northernboy   13 #7 Posted February 2, 2018 The Panasonic set needs a software update, if it's the problem I've read about (text visible over/behind the picture) - apparently if it's connected to WiFi and you launch the iplayer app it will update itself (or so I've read) Share this post Link to post Share on other sites Share this content via...
davyboy   19 #8 Posted February 2, 2018 Along similar lines. Ever since the TV broadcast station went from analogue to digital our TV kept pixilating when received through the aerial but didn't through the free view box. The problem turned out to be the chrome cast dongle which I use for BBC iplayer. If unplugged when not in use the pixilation vanished. Took me years to discover that. Share this post Link to post Share on other sites Share this content via...
alchresearch   214 #9 Posted February 2, 2018 Sometimes third party boxes have signal amplifiers in, which improves the signal.  Freeview straight into my TV is poor, but perfect if I go through a Humax Freeview box. Share this post Link to post Share on other sites Share this content via...